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Staffbase

Intranet & Internal Communications

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★★★★☆ 4.6 / 5 on G2 · 4.7 on Capterra (249 G2 reviews)
4.6 / 5
G2 rating, 249 reviews [source]
Mobile
Frontline reach [source]
Comms
+ email + intranet [source]
Quote
Pricing [source]

Quick facts

CategoryEmployee communications platform
VendorStaffbase
Starts atQuote based
Best forFrontline and distributed workers
DeploymentCloud, mobile app
Free planNo; demo available
IntegrationsMicrosoft 365, apps
G2 rating4.6 / 5
Capterra rating4.7 / 5

What is Staffbase?

Staffbase is an employee communications platform strong on mobile and reaching frontline and distributed workers, with an app, intranet and email, suited to organisations connecting deskless and dispersed workforces. It combines a branded mobile employee app, an intranet, and email communications, so communicators can reach every employee, including frontline and deskless workers without company email or desks, through the channel that works, with content targeting, engagement features, and analytics on reach and read rates. Designed for internal communications at scale, especially for large, distributed and frontline workforces, Staffbase suits organisations that need to reach and engage all employees, wherever they are. For frontline and distributed workers, Staffbase is a leading choice.

Staffbase's distinction is reaching every employee, especially frontline, via a strong mobile app and multi channel comms. Its branded mobile app, combined with intranet and email, lets communicators reach deskless and distributed workers who other intranets miss, with targeting and read analytics, which desktop centric platforms do not match for frontline reach. That mobile first, multi channel reach set it apart.

Staffbase at a glanceStaffbase is an employee communications platform strong on mobile and frontline reach [Staffbase]. It holds a 4.6 out of 5 rating across 249 reviews on G2 and 4.7 on Capterra, suited to reaching distributed and frontline workforces.

Who Staffbase is best for

Staffbase is best for larger organisations with distributed, frontline and deskless workforces (retail, manufacturing, healthcare, logistics) that need to reach and engage every employee through a mobile app, intranet and email, with targeting and analytics. It suits frontline and distributed reach. It is a weaker fit for those whose main need is a polished desktop experience hub, where Simpplr fits, pure engagement and community, where Workvivo fits, a Microsoft 365 native community, where Viva Engage fits, or a simple small business intranet, where Jostle fits.

Key features

The core strengths are a branded mobile employee app, an intranet, and email communications, content targeting by audience, engagement features, strong reach to frontline and deskless workers, and analytics on reach and read rates, plus integrations. Staffbase offers multi channel comms that reach everyone. Its mobile app, multi channel reach and analytics are its defining advantages.

Staffbase pricing

Staffbase is quote based, priced per employee per year and scaled by headcount, modules (app, intranet, email) and services, as an enterprise contract. It positions for large, distributed organisations, so costs reflect scale and services. Contact Staffbase for a demo and quote via the Staffbase pricing page.

Integrations and ecosystem

Staffbase integrates with Microsoft 365, SharePoint, HR systems and many apps, and brings content and tools into its app and intranet. Its integrations and multi channel delivery (app, intranet, email), which let communicators reach employees wherever they are through the right channel, support its frontline and distributed reach positioning.

Staffbase and frontline reach

Reaching every employee via a strong mobile app and multi channel comms is the signature strength: Staffbase's branded app, with intranet and email, reaches deskless and distributed workers who other intranets miss, with targeting and read analytics, which desktop centric platforms do not match. For organisations with frontline workforces, this reach is the main reason to choose Staffbase.

Ease of use and support

Staffbase is well rated for its mobile app, frontline reach, multi channel comms, analytics and support, popular with large distributed organisations, though reviewers note implementation can take time. Its G2 reviews praise mobile reach and comms, with implementation effort the main consideration.

Is Staffbase worth it?

For larger organisations with distributed, frontline and deskless workforces that need to reach and engage every employee, Staffbase is an excellent choice. The main caution is enterprise, quote based pricing and implementation, so those wanting a polished desktop experience hub may prefer Simpplr, engagement Workvivo, Microsoft community Viva Engage, and a simple intranet Jostle, but for frontline and distributed reach Staffbase leads.

Pricing

App / Intranet

Quote
per employee / year
  • Mobile app or intranet
  • Comms and targeting
  • Core

Platform

Quote
per employee / year
  • App + intranet + email
  • Analytics
  • Distributed workforces

Enterprise

Quote
per employee / year
  • Full platform and services
  • Advanced analytics
  • Scale

Pros and cons

Pros

  • Strong mobile app for frontline
  • Reaches deskless and distributed workers
  • Multi channel (app, intranet, email)
  • Content targeting and analytics
  • Good for large organisations

Cons

  • Quote based enterprise pricing
  • Implementation takes time
  • Less a polished desktop hub than Simpplr
  • Enterprise focus

Staffbase alternatives

These intranet & internal communications tools come up most often against Staffbase.

Staffbase FAQ

What is Staffbase used for?
Staffbase is used for employee communications, especially reaching frontline and distributed workers: a branded mobile app, intranet and email let communicators reach every employee with targeted news and content, with engagement features and analytics on reach and read rates.
How much does Staffbase cost?
Staffbase is quote based, priced per employee per year and scaled by headcount, modules (app, intranet, email) and services, as an enterprise contract. Contact Staffbase for a demo and quote via the Staffbase pricing page.
Is Staffbase good for frontline workers?
Yes. Staffbase is designed to reach frontline and deskless workers through a branded mobile app (plus intranet and email), so organisations can communicate with staff who lack company email or desks, which is a key strength for distributed workforces.
Staffbase vs Simpplr, which is better?
Staffbase is especially strong at mobile communications and reaching frontline and distributed workers, while Simpplr is a polished, AI powered desktop experience hub. Staffbase suits frontline reach; Simpplr suits a modern internal comms and experience hub.
Does Staffbase have a mobile app?
Yes. A branded mobile employee app is central to Staffbase, letting organisations reach frontline and distributed workers on their phones, alongside an intranet and email, so communications reach everyone through the right channel.
What industries use Staffbase?
Staffbase is popular in industries with large frontline and distributed workforces, such as retail, manufacturing, healthcare and logistics, where reaching deskless employees via a mobile app is essential for effective internal communication.

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