Trainual

What is Trainual?

Trainual is a process documentation and training platform that onboards new hires by capturing how a company works. Founded in 2018, it helps businesses document their processes, policies, roles and know how in one searchable place, then use it to train and onboard new hires, assigning content, tracking completion, and testing understanding. Rather than onboarding focused only on paperwork, Trainual systematises the knowledge that usually lives in people's heads, so new hires learn how to do their jobs and the company scales consistently. For businesses that want to onboard by documenting and teaching their way of working, Trainual is a leading choice.

Trainual's distinction is combining process documentation with training and onboarding. It turns tribal knowledge into organised, searchable playbooks and uses them to onboard and train, so new hires get consistent, role specific guidance and the business builds a reusable knowledge base. That focus on systematising how the company works, and onboarding from it, sets Trainual apart from paperwork or experience onboarding tools, and drives its strong ratings.

Who Trainual is best for

Trainual is best for small and mid sized businesses that want to document their processes and knowledge and use them to onboard and train new hires consistently, especially growing companies systematising how they work. It suits businesses where knowledge lives in people's heads. It is a weaker fit for very small teams put off by minimum plan sizes, companies wanting paperwork and compliance onboarding, where WorkBright fits, or IT provisioning, where Rippling fits.

Key features

The core strengths are process and policy documentation in searchable playbooks, role based training content, onboarding assignment and tracking, and testing of understanding. Trainual offers templates, organisation of knowledge by role and team, and integrations with HRIS and Slack. Its combination of documenting how the company works with training and onboarding new hires from it is its defining advantage.

Trainual pricing

Trainual is priced per month with plans from around 299 US dollars a month for small businesses, typically covering a range of seats, with higher tiers for more seats and features, plus a free trial. Some small teams note minimum seat or plan sizes can feel large for under ten employees. Pricing scales with seats and plan. Choose the plan matching your team size. Confirm current figures on the Trainual pricing page.

Integrations and ecosystem

Trainual integrates with HRIS systems, Slack, and other tools, so onboarding and training connect to where people work and to HR data. Its integrations let documented knowledge and training fit into daily workflow and the HR stack, supporting its role as the place a company's processes live and new hires learn from.

Trainual and process documentation

Process documentation is Trainual's foundation: capturing how the company does things, by role and team, into organised, searchable playbooks, so knowledge is no longer trapped in individuals. Using that documentation to onboard and train means new hires learn consistently and the business scales. For companies that want to systematise and teach their way of working, this documentation plus training is the core reason to choose Trainual.

Ease of use and support

Trainual is praised for ease of use, a user friendly interface and intuitive design that make documenting and onboarding accessible, backed by good support, driving strong ratings. Its G2 reviews highlight ease of use and organising knowledge, with limited customisation and minimum plan sizes for very small teams the main considerations.

Is Trainual worth it?

For small and mid sized businesses that want to document their processes and knowledge and use them to onboard and train new hires consistently, Trainual is an excellent, well liked choice. The main caution is minimum plan sizes for very small teams, and that companies wanting paperwork, compliance, IT or experience onboarding should consider WorkBright, Rippling or Enboarder, but for process and training onboarding Trainual leads.