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Ping Identity

Identity & Access Management (SSO)

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★★★★☆ 4.4 / 5 on G2 · 4.5 on Capterra (150 G2 reviews)
4.4 / 5
G2 rating, 150 reviews [source]
Ping Identity
Vendor [source]
$3
PingOne from per user / mo [source]
Enterprise
Workforce + CIAM [source]

Quick facts

CategoryEnterprise identity (IAM/CIAM)
VendorPing Identity
Starts atPingOne from ~$3/user/mo; enterprise quote
Best forLarge enterprise identity
DeploymentCloud and on premise/hybrid
Free planTrial
IntegrationsBroad, standards, directories
G2 rating4.4 / 5
Capterra rating4.5 / 5

What is Ping Identity?

Ping Identity is an enterprise identity platform with SSO, MFA, access management and strong customer identity (CIAM), suited to large, complex enterprises. It provides workforce identity, single sign on, multi factor and passwordless authentication, access security and orchestration, and robust customer identity (CIAM) for secure digital experiences at scale, via the PingOne cloud platform and flexible on premise and hybrid options, with a strong focus on large, demanding enterprises and complex identity requirements. Long a leader in enterprise and customer identity, Ping suits organisations with sophisticated workforce and customer identity needs. For large enterprise identity, Ping Identity is a leading choice.

Ping Identity's distinction is deep, flexible enterprise identity across workforce and customer, including complex and hybrid deployments. It handles sophisticated requirements, orchestration, standards, hybrid and on premise, and strong CIAM at scale, that large enterprises need, with flexibility beyond simpler cloud only tools. That enterprise depth, flexibility and strong CIAM set it apart.

Ping Identity at a glancePing Identity is an enterprise identity platform with SSO, MFA, access management and strong CIAM [Ping Identity]. It holds a 4.4 out of 5 rating across 150 reviews on G2 and 4.5 on Capterra, suited to large, complex enterprises.

Who Ping Identity is best for

Ping Identity is best for large, complex enterprises with sophisticated workforce and customer identity needs, including hybrid and on premise requirements and strong CIAM, that want a flexible, deep identity platform. It suits large enterprise identity. It is a weaker fit for SMBs wanting simple, affordable identity, where JumpCloud or OneLogin fit, Microsoft only shops preferring Entra ID, or those wanting the largest app network and simplest cloud SSO, where Okta fits.

Key features

The core strengths are workforce SSO, multi factor and passwordless authentication, access security and identity orchestration, and robust customer identity (CIAM) at scale, via the PingOne cloud and flexible on premise and hybrid deployment. Ping offers standards support, directories, and API security. Its enterprise depth, flexibility across deployment, and strong CIAM are its defining advantages.

Ping Identity pricing

Ping Identity's PingOne cloud services start around 3 US dollars per user a month for workforce SSO, with MFA and other capabilities priced separately and enterprise and CIAM deployments quoted, reflecting its enterprise flexibility. Pricing suits larger, complex deployments and is generally negotiated. Costs scale with users and capabilities. Confirm details via the Ping pricing page.

Integrations and ecosystem

Ping Identity integrates with many applications, directories, and systems via standards (SAML, OIDC, OAuth), with orchestration to build identity flows, and supports hybrid and on premise. Its broad standards based integrations and orchestration, which let enterprises connect and tailor complex identity across cloud and on premise, support its enterprise and CIAM strength.

Ping Identity and enterprise identity

Enterprise depth and flexibility, with strong CIAM, are the signature strength: Ping handles sophisticated workforce and customer identity, orchestration, hybrid and on premise, and large scale CIAM, that complex enterprises require, beyond simpler cloud only tools. For large enterprises with demanding identity needs, this is the main reason to choose Ping.

Ease of use and support

Ping Identity is well rated for enterprise capability, flexibility and CIAM, with good support, though its depth and flexibility suit larger organisations with identity expertise. Its G2 reviews praise enterprise identity, CIAM and flexibility, with complexity and being enterprise focused the main considerations for smaller teams.

Is Ping Identity worth it?

For large, complex enterprises with sophisticated workforce and customer identity needs, including hybrid, on premise and strong CIAM, Ping Identity is a capable, flexible choice. The main caution is complexity and an enterprise focus, so SMBs may prefer JumpCloud or OneLogin, Microsoft shops Entra ID, and those wanting the largest app network and simplest SSO Okta, but for large enterprise identity Ping is a leader.

Pricing

PingOne SSO

$3
per user / month
  • Workforce SSO
  • Cloud
  • Standards based

MFA / access

Add on
per user / month
  • MFA and passwordless
  • Access security
  • Orchestration

Enterprise / CIAM

Custom
quote
  • Customer identity at scale
  • Hybrid and on prem
  • Enterprise depth

Pros and cons

Pros

  • Deep enterprise identity
  • Strong customer identity (CIAM)
  • Flexible cloud, hybrid and on premise
  • Identity orchestration
  • Standards based integrations

Cons

  • Enterprise focused and complex
  • More than SMBs need
  • Pricing adds up across capabilities
  • Smaller app network than Okta

Ping Identity alternatives

These identity & access management tools come up most often against Ping Identity.

Ping Identity FAQ

What is Ping Identity used for?
Ping Identity is used for enterprise identity and access: workforce single sign on, multi factor and passwordless authentication, access security and orchestration, and strong customer identity (CIAM) at scale, across cloud, hybrid and on premise, for large, complex enterprises.
How much does Ping Identity cost?
Ping's PingOne cloud services start around 3 US dollars per user a month for workforce SSO, with MFA and other capabilities priced separately and enterprise and CIAM deployments quoted. See the Ping pricing page.
Is Ping Identity good for large enterprises?
Yes. Ping Identity is suited to large, complex enterprises, with deep workforce and customer identity, orchestration, strong CIAM, and flexible cloud, hybrid and on premise deployment, handling sophisticated requirements beyond simpler cloud only tools.
Ping Identity vs Okta, which is better?
Ping Identity offers deep, flexible enterprise identity with strong CIAM and hybrid and on premise options, while Okta is the leading independent platform with the largest app network and simplest cloud SSO. Ping suits complex enterprises; Okta suits best of breed cloud identity.
Does Ping Identity do customer identity (CIAM)?
Yes. Ping Identity has strong customer identity (CIAM) capabilities for secure digital experiences at scale, alongside workforce identity, which is a key strength for enterprises needing both employee and customer identity.
Can Ping Identity run on premise?
Yes. Ping Identity offers flexible cloud (PingOne), hybrid and on premise deployment, suiting large enterprises with complex requirements or needs to run identity in their own environment, beyond cloud only tools.

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