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Microsoft Power Automate

Workflow Automation / iPaaS

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★★★★☆ 4.4 / 5 on G2 · 4.4 on Capterra (1,092 G2 reviews)
4.4 / 5
G2 rating, 1,092 reviews [source]
Microsoft
Vendor [source]
$15
Premium from / user / mo [source]
+ RPA
Low-code [source]

Quick facts

CategoryLow-code automation (Microsoft)
VendorMicrosoft
Starts atFree; from ~$15/user/mo; in M365
Best forMicrosoft ecosystem
DeploymentCloud
Free planYes; partly in M365
IntegrationsMicrosoft 365, connectors
G2 rating4.4 / 5
Capterra rating4.4 / 5

What is Microsoft Power Automate?

Microsoft Power Automate is Microsoft's low-code automation platform with cloud flows and RPA, integrated with Microsoft 365 and often included, the natural automation choice for Microsoft centric organisations. Part of the Power Platform, it lets users build automated cloud flows (triggers and actions across apps), desktop flows for robotic process automation (RPA) to automate legacy and UI tasks, and now AI and Copilot, with hundreds of connectors and deep integration with Microsoft 365 (SharePoint, Teams, Outlook) and Dynamics. Some capabilities come with Microsoft 365 licences, making it accessible to Microsoft organisations. For the many organisations on Microsoft 365, Power Automate is the natural, often partly bundled automation tool. For the Microsoft ecosystem, Power Automate is a leading choice.

Power Automate's distinction is low-code automation plus RPA in the Microsoft ecosystem, often bundled. It combines cloud flow automation with desktop RPA (rare among no-code tools) and ties deeply into Microsoft 365 and the Power Platform, with some capabilities included in Microsoft 365 licences, so Microsoft organisations get automation within their stack, which standalone tools do not offer for Microsoft integration and bundling. That Microsoft integration, RPA and bundling set it apart for Microsoft organisations.

Power Automate at a glanceMicrosoft Power Automate is low-code automation with RPA, integrated with Microsoft 365 [Microsoft]. It holds a 4.4 out of 5 rating across 1,092 reviews on G2 and 4.4 on Capterra, the natural choice for Microsoft organisations.

Who Microsoft Power Automate is best for

Microsoft Power Automate is best for organisations on Microsoft 365 that want to automate workflows and processes integrated with the Microsoft ecosystem, including RPA for legacy tasks, especially since some capabilities are included. It suits Microsoft centric organisations. It is a weaker fit for those wanting the largest connector ecosystem and simplest experience, where Zapier fits, powerful affordable visual automation, where Make fits, open source or developer code, where n8n fits, or enterprise iPaaS, where Workato or Boomi fit.

Key features

The core strengths are automated cloud flows (triggers and actions), desktop flows for RPA (automating UI and legacy tasks), hundreds of connectors, deep Microsoft 365 and Power Platform integration, and AI and Copilot to build and run automations. Power Automate offers no-code automation plus RPA within the Microsoft ecosystem. Its Microsoft integration, RPA capability and bundling are its defining advantages.

Microsoft Power Automate pricing

Microsoft Power Automate has some capabilities included with Microsoft 365 licences, plus paid plans, Premium from around 15 US dollars per user a month, a per flow plan, and RPA (hosted and attended or unattended) at additional cost, with premium connectors as add ons. So basic use may be partly bundled while advanced use and RPA cost extra. Confirm details via the Power Automate pricing page.

Integrations and ecosystem

Microsoft Power Automate integrates deeply with Microsoft 365 (SharePoint, Teams, Outlook), Dynamics and the Power Platform, with hundreds of connectors (standard and premium) to other apps. Its deep Microsoft integration and Power Platform ecosystem, which tie automation to the Microsoft tools organisations use, are a signature strength, though premium connectors add cost.

Power Automate and the Microsoft ecosystem

Low-code automation plus RPA in the Microsoft ecosystem, often bundled, is the signature strength: Power Automate combines cloud flows with desktop RPA and ties into Microsoft 365 and the Power Platform, with some capabilities included in licences, so Microsoft organisations automate within their stack, which standalone tools do not offer. For them, this is the main reason to use Power Automate.

Ease of use and support

Microsoft Power Automate is well rated for Microsoft integration, low-code flows, RPA and value, with Microsoft support, though reviewers note complexity, debugging difficulty and licensing confusion. Its G2 reviews praise Microsoft integration and automation, with complexity and premium connector pricing the main considerations.

Is Microsoft Power Automate worth it?

For organisations on Microsoft 365 that want to automate workflows and processes integrated with the Microsoft ecosystem, including RPA, with some capabilities bundled, Power Automate is a strong, cost effective choice. The main caution is complexity and premium connector and RPA costs, so those wanting the simplest broad automation may prefer Zapier, visual power Make, and enterprise iPaaS Workato or Boomi, but for the Microsoft ecosystem Power Automate leads.

Pricing

With Microsoft 365

Bundled
some capabilities
  • Basic cloud flows
  • Standard connectors
  • Within M365

Premium

$15
per user / month
  • Premium connectors
  • More flows
  • Business use

RPA / Process

Add on
per bot / process
  • Desktop RPA
  • Unattended automation
  • Process mining

Pros and cons

Pros

  • Deep Microsoft 365 integration
  • Cloud flows plus desktop RPA
  • Some capabilities bundled with M365
  • Hundreds of connectors
  • Copilot AI

Cons

  • Complex and debugging can be hard
  • Premium connectors and RPA cost extra
  • Licensing can be confusing
  • Best within Microsoft ecosystem

Microsoft Power Automate alternatives

These workflow automation / ipaas tools come up most often against Microsoft Power Automate.

Microsoft Power Automate FAQ

What is Microsoft Power Automate used for?
Power Automate is used for low-code workflow automation and RPA: building automated cloud flows (triggers and actions across apps) and desktop flows that automate legacy and UI tasks, deeply integrated with Microsoft 365 and the Power Platform, with AI and Copilot.
How much does Power Automate cost?
Power Automate has some capabilities included with Microsoft 365 licences, plus paid Premium from around 15 US dollars per user a month, a per flow plan, and RPA at extra cost, with premium connectors as add ons. See the Power Automate pricing page.
Is Power Automate free with Microsoft 365?
Some Power Automate capabilities (standard connectors and basic flows) are included with Microsoft 365 licences, but premium connectors, RPA and advanced features require paid Power Automate plans, so basic automation may be partly bundled while advanced use costs extra.
Power Automate vs Zapier, which is better?
Power Automate integrates deeply with Microsoft 365, includes RPA and is often partly bundled, while Zapier has more connectors and is simpler. Power Automate suits Microsoft organisations; Zapier suits broad, easy no-code automation.
Does Power Automate include RPA?
Yes. Power Automate includes desktop flows for robotic process automation (RPA), which automate UI based and legacy application tasks, attended or unattended, in addition to cloud flows, making it useful for automating older systems within the Microsoft ecosystem.
Is Power Automate low-code?
Yes. Power Automate is a low-code automation platform, letting business users build automated flows with triggers and actions without heavy coding, with Copilot now helping build automations from plain language, though complex flows can still require expertise.

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