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Box

Document Management

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★★★★☆ 4.2 / 5 on G2 · 4.4 on Capterra (4,900+ G2 reviews)
4.2 / 5
G2 rating, 4,900+ reviews [source]
2005
Founded [source]
$15
Business from / user / mo [source]
Cloud
Content platform [source]

Quick facts

CategoryCloud content management
VendorBox
Founded2005
Starts atFree (personal); Business from ~$15/user/mo
Best forCloud content and sharing
DeploymentCloud
Free planYes (personal)
Integrations1,500+ apps
G2 rating4.2 / 5
Capterra rating4.4 / 5

What is Box?

Box is a cloud content management platform for storing, sharing and collaborating on files securely, with strong security and integrations, suited to organisations wanting secure cloud content management and collaboration. It provides cloud storage where organisations keep, organise, share and collaborate on files and documents, with version control, permissions, strong security and compliance, workflow (Box Relay), e signatures (Box Sign), and more than 1,500 integrations, positioned as a secure content layer that works across the tools and clouds organisations use. Founded in 2005 and focused on the enterprise, Box suits organisations wanting secure, cloud based content management, sharing and collaboration, especially where security and compliance matter. For cloud content and sharing, Box is a leading choice.

Box's distinction is secure, cloud content management that works across ecosystems. It emphasises enterprise grade security, compliance and governance for content, while integrating with Microsoft, Google and over 1,500 apps so it is a neutral, secure content layer across whatever tools organisations use, which single ecosystem platforms do not offer. That secure, cross ecosystem content focus sets it apart.

Box at a glanceBox is a secure cloud content management platform for storing, sharing and collaborating on files [Box]. It holds a 4.2 out of 5 rating across more than 4,900 reviews on G2 and 4.4 on Capterra, suited to secure cloud content.

Who Box is best for

Box is best for organisations that want secure, cloud based content management, sharing and collaboration that works across ecosystems (Microsoft, Google and many apps), especially where security, compliance and governance matter. It suits secure cloud content needs. It is a weaker fit for Microsoft organisations wanting bundled SharePoint, those wanting deep capture and workflow automation, where DocuWare fits, metadata driven findability, where M-Files fits, or legal specialist needs, where iManage fits.

Key features

The core strengths are secure cloud storage, sharing and collaboration, version control and permissions, enterprise grade security, compliance and governance, workflow (Box Relay), e signatures (Box Sign), and more than 1,500 integrations across ecosystems. Box offers a neutral, secure content layer and AI (Box AI). Its secure, cross ecosystem cloud content management is its defining advantage.

Box pricing

Box offers a free personal plan, with business plans priced per user per month, Business from around 15 US dollars, plus Business Plus, Enterprise and Enterprise Plus tiers adding storage, security, compliance and features, and add ons like Box Sign and Box AI. Costs scale with users, tier and add ons. Confirm current figures on the Box pricing page.

Integrations and ecosystem

Box integrates with more than 1,500 apps, including Microsoft 365, Google Workspace, Slack, Salesforce and Teams, plus an API and developer platform. Its broad, cross ecosystem integrations, which make Box a neutral, secure content layer that works with whatever tools organisations use, are a signature strength and a key reason enterprises choose it.

Box and security

Secure, cross ecosystem cloud content is the signature strength: Box provides enterprise grade security, compliance and governance for content while integrating across Microsoft, Google and 1,500 plus apps, so it is a neutral, secure content layer across whatever organisations use, which single ecosystem platforms do not offer. For security conscious organisations, this is the main reason to choose Box.

Ease of use and support

Box is well rated for secure sharing, ease, integrations and collaboration, with enterprise support, though it is more a secure content platform than a deep ECM with capture and process automation. Its G2 reviews praise security, sharing and integrations, with cost and depth versus full ECM the main considerations.

Is Box worth it?

For organisations that want secure, cloud based content management, sharing and collaboration across ecosystems, especially where security and compliance matter, Box is an excellent choice. The main caution is that it is a content platform rather than deep ECM, so those needing capture and workflow automation may prefer DocuWare, Microsoft organisations SharePoint, and metadata findability M-Files, but for secure cloud content Box leads.

Pricing

Free (personal)

$0
per month
  • 10 GB storage
  • Basic sharing
  • Individuals

Business

$15
per user / month
  • Unlimited storage
  • Security and admin
  • Integrations

Enterprise

Custom
per user / month
  • Advanced security and compliance
  • Governance
  • AI and add ons

Pros and cons

Pros

  • Enterprise grade security and compliance
  • Works across ecosystems (1,500+ integrations)
  • Secure sharing and collaboration
  • Box Sign and Box Relay workflow
  • Box AI

Cons

  • More content platform than deep ECM
  • Per user cost
  • Less capture and process automation than DocuWare
  • Best for secure content, not folder bundling

Box alternatives

These document management tools come up most often against Box.

Box FAQ

What is Box used for?
Box is used for secure cloud content management: storing, organising, sharing and collaborating on files and documents in the cloud, with version control, permissions, strong security and compliance, workflow (Box Relay), e signatures (Box Sign) and over 1,500 integrations.
How much does Box cost?
Box has a free personal plan, with business plans per user per month, Business from around 15 US dollars, plus Business Plus, Enterprise and Enterprise Plus tiers, and add ons like Box Sign and Box AI. See the Box pricing page.
Is Box a document management system?
Yes. Box is a cloud content management platform used for document management: storing, organising, sharing and securing documents with version control, permissions, compliance and workflow, though it emphasises secure cloud content and sharing over the deep capture and process automation of full ECM.
Box vs SharePoint, which is better?
Box is a secure cloud content platform that works across ecosystems with strong security and integrations, while SharePoint is bundled with Microsoft 365. Box suits secure, cross platform content; SharePoint suits Microsoft organisations wanting bundled management.
Is Box secure?
Yes. Box emphasises enterprise grade security, compliance and governance, with encryption, granular permissions, data loss prevention and compliance certifications, which is a core reason security conscious and regulated organisations choose it for content management.
Does Box offer e signatures?
Yes. Box Sign provides native e signatures within Box, so organisations can send, sign and store documents for signature in one secure platform, alongside workflow automation (Box Relay) and AI (Box AI).

External links