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AvidXchange

Accounts Payable Automation

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★★★★☆ 4.4 / 5 on G2 · 4.4 on Capterra (332 G2 reviews)
4.4 / 5
G2 rating, 332 reviews [source]
2000
Founded [source]
Mid market
Target customer [source]
Invoice + pay
Automation [source]

Quick facts

CategoryMid market AP automation
Founded2000
HeadquartersCharlotte, North Carolina
Starts atCustom quote
Best forMid market AP
DeploymentCloud
Free planNo
IntegrationsERP, accounting systems
G2 rating4.4 / 5
Capterra rating4.4 / 5

What is AvidXchange?

AvidXchange is a mid market AP automation platform automating invoice processing, approvals and payments, with a digital audit trail. Founded in 2000, it helps mid sized businesses digitise AP, capturing and processing invoices, routing approvals electronically with controls that prevent invoices advancing without authorisation, and paying suppliers, replacing paper and manual processes. With a long history serving the mid market and integrations with many accounting and ERP systems, AvidXchange streamlines AP workflows and provides the audit trail and controls mid sized finance teams need. For mid market AP automation, AvidXchange is a leading, established choice.

AvidXchange's distinction is established mid market AP automation with strong workflow and audit controls. It focuses on streamlining invoice processing, approvals and payments for mid sized businesses, with a digital audit trail and controls that ensure proper authorisation, backed by two decades serving the segment and broad accounting integrations. That mid market focus, workflow and controls set it apart, though reviewers note support and payment timing concerns.

AvidXchange at a glanceAvidXchange is a mid market AP automation platform automating invoices, approvals and payments [AvidXchange]. It holds a 4.4 out of 5 rating across 332 reviews on G2 and 4.4 on Capterra, suited to mid sized businesses streamlining AP.

Who AvidXchange is best for

AvidXchange is best for mid market organisations that want to automate invoice processing, approvals and payments with strong workflow and audit controls, from an established provider. It suits mid sized finance teams digitising AP. It is a weaker fit for very small businesses wanting the simplest cheap tool, where Melio fits, those needing global payables, where Tipalti fits, or those wanting AP combined with corporate cards, where Ramp fits better.

Key features

The core strengths are invoice capture and processing, electronic approval workflows with controls and a digital audit trail, and supplier payments, for the mid market. AvidXchange offers integrations with many accounting and ERP systems, vendor management, and payment services. Its mid market AP automation, workflow and audit controls, and established integrations are its defining advantages for mid sized finance teams.

AvidXchange pricing

AvidXchange uses custom pricing with no public figures, based on invoice and payment volume and features, requiring a quote, as is typical for mid market AP platforms. There is no free tier; it targets mid sized organisations. Because pricing scales with volume, model your invoice and payment volumes. Get a quote via the AvidXchange site.

Integrations and ecosystem

AvidXchange integrates with many accounting and ERP systems used by mid market businesses, so invoices and payments sync to the books, and it offers payment services and a supplier network. Its broad accounting integrations, built over two decades, let mid sized organisations connect AP automation to their existing finance systems, central to its value.

AvidXchange and audit trail

Workflow with a digital audit trail is a signature strength: AvidXchange routes approvals electronically with controls that prevent invoices advancing without proper authorisation, and records a full audit trail, which gives mid market finance teams control and compliance. For organisations that want controlled, auditable AP, this workflow and audit capability is a main reason to choose AvidXchange.

Ease of use and support

AvidXchange is praised for ease of use and streamlined AP workflow, though reviewers cite poor customer support response times and payment delays, including check delivery exceeding a week, as leading concerns. Its G2 reviews highlight workflow and automation, with support responsiveness and payment timing the main considerations.

Is AvidXchange worth it?

For mid market organisations that want established AP automation with strong workflow and audit controls, AvidXchange is a capable, proven choice. The main caution is support responsiveness and payment timing concerns, so very small businesses may prefer Melio, global payables Tipalti, and those wanting AP with cards Ramp, but for mid market AP automation AvidXchange is a solid option.

Pricing

AvidXchange

Custom
quote
  • Invoice automation
  • Approval workflow
  • Audit trail

Enterprise

Custom
quote
  • Payments
  • More integrations
  • Scale and support

Pros and cons

Pros

  • Established mid market AP automation
  • Strong workflow and audit trail
  • Controls prevent unauthorised invoices
  • Broad accounting integrations
  • Supplier payment services

Cons

  • Customer support concerns
  • Payment and check delays reported
  • Custom pricing, no free tier
  • Not for global payables or cards

AvidXchange alternatives

These accounts payable automation tools come up most often against AvidXchange.

AvidXchange FAQ

What is AvidXchange used for?
AvidXchange is used by mid market organisations to automate AP: capturing and processing invoices, routing electronic approvals with controls and a digital audit trail, and paying suppliers, replacing paper and manual processes.
How much does AvidXchange cost?
AvidXchange uses custom pricing based on invoice and payment volume and features, with no public figures or free tier, targeting mid sized organisations. Contact AvidXchange for a quote via the AvidXchange site.
Is AvidXchange good for the mid market?
Yes. AvidXchange is an established mid market AP automation platform, with strong invoice workflow, audit controls and broad accounting integrations built over two decades, which is its core strength for mid sized finance teams.
AvidXchange vs BILL, which is better?
AvidXchange focuses on mid market AP with strong workflow and audit controls, while BILL is a comprehensive AP and AR platform for SMBs with strong accounting sync. AvidXchange suits mid market AP; BILL suits SMB AP and AR.
Does AvidXchange have an audit trail?
Yes. AvidXchange provides a digital audit trail with controls that prevent invoices advancing without proper authorisation, giving mid market finance teams control and compliance, which is a signature strength.
Is AvidXchange support good?
Reviewers cite customer support response times and payment delays as the leading concerns, so while AvidXchange automates AP well, prospective users should evaluate support and payment timing against their needs.

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