6smarketersSoftware
Home/AI & Emerging/AI Meeting Assistants & Notetakers/Otter.ai

Otter.ai

AI Meeting Assistants & Notetakers

Visit websiteCompare
★★★★☆ 4.4 / 5 on G2 · 4.5 on Capterra (505 G2 reviews)
4.4 / 5
G2 rating, 505 reviews [source]
Transcription
+ AI notes [source]
Free
from ~$17/mo [source]
Live
Transcription [source]

Quick facts

CategoryAI meeting assistant
VendorOtter.ai
Starts atFree; from ~$17/mo
Best forAll round transcription and notes
DeploymentCloud, apps
Free planYes
IntegrationsZoom, Meet, Teams, CRMs
G2 rating4.4 / 5
Capterra rating4.5 / 5

What is Otter.ai?

Otter.ai is a leading AI meeting assistant for live transcription, notes and summaries, with a long heritage in transcription, suited to those wanting all round, accurate meeting transcription and AI notes. It transcribes meetings in real time (in person and on Zoom, Google Meet and Teams), generates AI summaries, highlights and action items, makes transcripts searchable, and offers an AI chat to ask about meetings, with integrations to calendars and tools. One of the best known and longest established meeting transcription tools, Otter.ai is a leading all round AI meeting assistant, strong on transcription with added AI notes and summaries. For all round transcription and notes, Otter.ai is a leading choice.

Otter.ai's distinction is strong, established transcription combined with AI notes and summaries. With a heritage in accurate live transcription and added AI summaries, action items and chat, it offers a well rounded, mature meeting assistant, which newer or narrower tools do not always match for transcription heritage and all round capability. That transcription strength plus AI notes sets it apart.

Otter.ai at a glanceOtter.ai is a leading AI meeting assistant for transcription, notes and summaries [Otter.ai]. It holds a 4.4 out of 5 rating across 505 reviews on G2 and 4.5 on Capterra, a leading all round meeting assistant.

Who Otter.ai is best for

Otter.ai is best for individuals, teams and professionals wanting all round, accurate meeting transcription with AI summaries, action items and searchable notes, across in person and video meetings. It suits all round transcription and notes. It is a weaker fit for those wanting the most generous free notes, where Fathom fits, sales conversation and revenue intelligence, where Gong, Chorus or Avoma fit, or AI built into their meeting platform, where Zoom AI Companion fits.

Key features

The core strengths are real time transcription (in person and on Zoom, Meet, Teams), AI summaries, highlights and action items, searchable transcripts, an AI meeting chat, and integrations with calendars and tools. Otter.ai offers all round transcription and AI notes. Its transcription strength plus AI notes are its defining advantages.

Otter.ai pricing

Otter.ai has a free plan (limited minutes and features), with paid plans from around 17 US dollars a month (Pro, more minutes and features) and Business and Enterprise tiers (per user, adding more), so individuals can start free and teams pay per user. Confirm details on the Otter.ai pricing page.

Integrations and ecosystem

Otter.ai integrates with Zoom, Google Meet, Microsoft Teams, calendars, and tools (including CRM via some plans), and offers apps and an API. Its meeting platform and tool integrations, which let it join and sync across your meetings and tools, support its all round positioning.

Otter.ai and transcription heritage

Strong, established transcription combined with AI notes and summaries is the signature strength: Otter.ai pairs a heritage in accurate live transcription with AI summaries, action items and chat for a mature, all round assistant, which newer or narrower tools do not always match for transcription heritage and all round capability. For all round transcription and notes, this is the main reason to choose Otter.ai.

Ease of use and support

Otter.ai is well rated for transcription, live notes, summaries and ease, a long established and trusted tool, with good support, though reviewers note accuracy can vary with accents and multiple speakers (as with all such tools), and free plan limits. Its G2 reviews praise transcription and ease, with accuracy edge cases the main consideration.

Is Otter.ai worth it?

For individuals and teams wanting all round, accurate meeting transcription with AI notes and summaries, Otter.ai is an excellent choice. The main caution is accuracy edge cases and free limits, so the most generous free notes suit Fathom, sales revenue intelligence Gong, Chorus or Avoma, and built in AI Zoom AI Companion, but for all round transcription and notes Otter.ai leads.

Pricing

Free (Basic)

$0
per month
  • Limited transcription
  • AI notes
  • Individuals

Pro

$17
per month
  • More minutes and features
  • AI summaries
  • Power users

Business / Enterprise

Per user
by plan
  • Team features and admin
  • More integrations
  • Organisations

Pros and cons

Pros

  • Strong, established transcription
  • AI summaries and action items
  • Searchable transcripts and chat
  • Works across platforms and in person
  • Free plan available

Cons

  • Accuracy varies with accents/speakers
  • Free plan limits
  • Per user cost for teams
  • Less sales intelligence than Gong

Otter.ai alternatives

These ai meeting assistants & notetakers tools come up most often against Otter.ai.

Otter.ai FAQ

What is Otter.ai used for?
Otter.ai is used as an AI meeting assistant: transcribing meetings in real time (in person and on Zoom, Meet, Teams), generating AI summaries, highlights and action items, making transcripts searchable and offering a meeting chat, so individuals and teams capture and use meeting content without manual notes.
How much does Otter.ai cost?
Otter.ai has a free plan (limited), with paid plans from around 17 US dollars a month (Pro) and Business and Enterprise tiers for teams. See the Otter.ai pricing page.
Is Otter.ai free?
Otter.ai offers a free plan with limited transcription minutes and features, suitable for light use, with paid Pro, Business and Enterprise plans adding more minutes, features and integrations, so you can start free and upgrade as needed.
Otter.ai vs Fireflies, which is better?
Otter.ai has a strong transcription heritage with AI notes, while Fireflies.ai is a popular AI notetaker that joins meetings to record, summarise and surface action items with strong search. Both are leading notetakers; the choice depends on preference, pricing and workflow fit.
Does Otter.ai work with Zoom and Teams?
Yes. Otter.ai integrates with Zoom, Google Meet and Microsoft Teams (and transcribes in person meetings), joining or syncing to transcribe and summarise your meetings across platforms, which makes it a flexible all round meeting assistant.
Is Otter.ai accurate?
Otter.ai is generally well regarded for transcription accuracy, though like all AI transcription tools it can be less accurate with strong accents, overlapping speakers or poor audio, so reviewing transcripts for important meetings is wise. Good audio and clear speech improve results.

External links