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Fireflies.ai

AI Meeting Assistants & Notetakers

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★★★★☆ 4.7 / 5 on G2 · 4.6 on Capterra (753 G2 reviews)
4.7 / 5
G2 rating, 753 reviews [source]
AI notes
Across meetings [source]
Free
from ~$10/mo [source]
Search
+ integrations [source]

Quick facts

CategoryAI meeting notetaker
VendorFireflies.ai
Starts atFree; from ~$10/mo
Best forAI notes across meetings
DeploymentCloud, apps
Free planYes
IntegrationsZoom, Meet, Teams, CRMs
G2 rating4.7 / 5
Capterra rating4.6 / 5

What is Fireflies.ai?

Fireflies.ai is a popular AI notetaker that joins your meetings to record, transcribe, summarise and surface action items, with search and integrations, suited to teams wanting automatic AI notes across their meetings. Its assistant (Fred) joins meetings on Zoom, Google Meet, Teams and more, records and transcribes them, generates AI summaries and action items, and makes everything searchable, with an AI chat to ask about meetings, analytics, and many integrations (CRMs, collaboration tools). Widely used and highly rated, Fireflies.ai is a leading AI meeting notetaker, strong on automatic notes, search and integrations across a team's meetings. For AI notes across meetings, Fireflies.ai is a leading choice.

Fireflies.ai's distinction is automatic, searchable AI notes across meetings with strong integrations. Its assistant joins and captures meetings automatically, producing summaries, action items and a searchable knowledge base of all your meetings, with many integrations, which simpler tools do not always match for automatic team wide capture, search and integration. That automatic capture, search and integration set it apart.

Fireflies.ai at a glanceFireflies.ai is a popular AI notetaker that captures and summarises meetings [Fireflies.ai]. It holds a 4.7 out of 5 rating across 753 reviews on G2 and 4.6 on Capterra, a leading AI meeting notetaker.

Who Fireflies.ai is best for

Fireflies.ai is best for teams and professionals wanting an assistant to automatically join, record, transcribe and summarise their meetings, with searchable notes, action items and many integrations (including CRM). It suits AI notes across meetings. It is a weaker fit for those wanting the most generous free plan, where Fathom fits, deep sales revenue intelligence, where Gong or Chorus fit, or AI built into their meeting platform, where Zoom AI Companion fits.

Key features

The core strengths are an assistant that joins meetings (Zoom, Meet, Teams) to record and transcribe, AI summaries and action items, searchable transcripts and a meeting knowledge base, an AI chat, analytics, and many integrations (CRMs, tools). Fireflies.ai offers automatic, searchable AI notes. Its automatic capture, search and integration are its defining advantages.

Fireflies.ai pricing

Fireflies.ai has a free plan, with paid plans from around 10 US dollars a month per user (Pro, more transcription and features) and Business and Enterprise tiers, so individuals start free and teams pay affordably per user. Confirm details on the Fireflies.ai pricing page.

Integrations and ecosystem

Fireflies.ai integrates with Zoom, Google Meet, Microsoft Teams, calendars, CRMs (Salesforce, HubSpot) and many collaboration tools, with an API. Its wide integrations, which push meeting notes and data into teams' tools and workflows, are a major strength for team wide use.

Fireflies.ai and automatic capture

Automatic, searchable AI notes across meetings with strong integrations is the signature strength: Fireflies.ai joins and captures meetings automatically, producing summaries, action items and a searchable knowledge base, with many integrations, which simpler tools do not always match for automatic team wide capture and integration. For AI notes across meetings, this is the main reason to choose Fireflies.ai.

Ease of use and support

Fireflies.ai is highly rated for automatic notes, letting people be present in meetings, accurate transcription, search and integrations, loved by many teams, with good support, though reviewers note pricing considerations, occasional transcription errors with accents or many speakers, and some UI improvements wanted. Its G2 reviews praise automatic notes, with accuracy edge cases the main consideration.

Is Fireflies.ai worth it?

For teams wanting automatic, searchable AI notes across their meetings with strong integrations, Fireflies.ai is an excellent choice. The main caution is accuracy edge cases and pricing, so the most generous free plan suits Fathom, deep sales intelligence Gong or Chorus, and built in AI Zoom AI Companion, but for AI notes across meetings Fireflies.ai leads.

Pricing

Free

$0
per month
  • Limited transcription
  • AI notes
  • Individuals

Pro

$10
per user / mo
  • More transcription
  • Summaries and search
  • Teams

Business / Enterprise

Per user
by plan
  • More features and analytics
  • Admin and integrations
  • Organisations

Pros and cons

Pros

  • Automatic meeting capture
  • AI summaries and action items
  • Searchable meeting knowledge base
  • Many integrations (incl. CRM)
  • Free plan and affordable paid

Cons

  • Accuracy varies with accents/speakers
  • Pricing for higher tiers
  • Some UI improvements wanted
  • Less sales intelligence than Gong

Fireflies.ai alternatives

These ai meeting assistants & notetakers tools come up most often against Fireflies.ai.

Fireflies.ai FAQ

What is Fireflies.ai used for?
Fireflies.ai is used as an AI notetaker: its assistant joins meetings on Zoom, Meet and Teams to record and transcribe them, generate AI summaries and action items, make them searchable, and integrate with CRMs and tools, so teams automatically capture and use meeting notes across all their meetings.
How much does Fireflies.ai cost?
Fireflies.ai has a free plan, with paid plans from around 10 US dollars a month per user (Pro) and Business and Enterprise tiers. See the Fireflies.ai pricing page.
Is Fireflies.ai free?
Fireflies.ai offers a free plan with limited transcription and AI notes, suitable for light use, with affordable paid plans (from around 10 US dollars a month per user) adding more transcription, features and integrations for teams.
Fireflies vs Otter, which is better?
Fireflies.ai emphasises automatic capture, a searchable meeting knowledge base and many integrations, while Otter.ai has a strong transcription heritage with AI notes. Both are leading notetakers; the choice depends on preference, integrations and pricing fit.
Does Fireflies.ai integrate with CRMs?
Yes. Fireflies.ai integrates with CRMs like Salesforce and HubSpot, as well as Zoom, Meet, Teams, calendars and many collaboration tools, so meeting notes and data flow into your tools and workflows, which is valuable for sales and team wide use.
Does Fireflies.ai join meetings automatically?
Yes. Fireflies.ai's assistant can automatically join your scheduled meetings (via calendar integration) to record and transcribe them, so capture happens without manual effort, building a searchable record of your meetings, which is a key reason teams adopt it.

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