Mural

What is Mural?

Mural is a visual collaboration platform strong on workshops, facilitation and design thinking, with facilitation features and method templates, suited to teams running structured workshops and collaborative sessions. Like other whiteboards, it offers a shared infinite canvas with sticky notes, shapes, drawings and templates, but it is especially known for its facilitation superpowers (for guiding participants, voting, timers, summon, private mode) and its library of design thinking and workshop method templates, making it a favourite for running structured, facilitated sessions. Used across product, design, consulting and enterprise teams for workshops, design thinking and collaborative sessions, Mural pairs visual collaboration with strong facilitation. For workshops and design thinking, Mural is a leading choice.

Mural's distinction is a strong focus on facilitation and design thinking. While it is a capable general whiteboard, its facilitation features and rich library of workshop and design thinking method templates make it especially good at running structured, guided collaborative sessions, which broad canvases emphasise less. That facilitation and workshop strength set it apart.

Who Mural is best for

Mural is best for teams, especially in product, design, consulting and enterprise, that run structured workshops, design thinking sessions and facilitated collaboration, and value strong facilitation features and method templates. It suits workshops and facilitation. It is a weaker fit for teams wanting the absolute broadest all round canvas and ecosystem, where Miro fits, design teams tied to Figma, where FigJam fits, the Lucid suite, where Lucidspark fits, or simple free Microsoft whiteboarding, where Microsoft Whiteboard fits.

Key features

The core strengths are a shared infinite canvas with sticky notes, shapes and drawing, strong facilitation features (guided access, voting, timers, summon, private mode), a rich library of design thinking and workshop method templates, real time collaboration, and integrations (Microsoft Teams, Jira). Mural offers visual collaboration plus standout facilitation. Its facilitation features and workshop templates are its defining advantages.

Mural pricing

Mural has a free plan, with paid plans per user per month, from around 9.99 US dollars (Plus), plus Business and Enterprise tiers adding facilitation, security and controls. So small teams can start free and larger ones pay per member. Costs scale with members and tier. Confirm details via the Mural pricing page.

Integrations and ecosystem

Mural integrates with Microsoft Teams, Jira, Confluence, Slack and other apps, with a particularly strong Microsoft Teams partnership, plus an API. Its integrations, especially with Microsoft Teams, and facilitation focused ecosystem, which help teams run workshops within their tools, support its collaboration and facilitation positioning.

Mural and facilitation

Facilitation and design thinking focus is the signature strength: Mural's facilitation features (guided access, voting, timers, summon) and rich workshop and design thinking method templates make it especially good at running structured, guided collaborative sessions, which broad canvases emphasise less. For teams running workshops, this is the main reason to choose Mural.

Ease of use and support

Mural is well rated for facilitation, templates, ease and collaboration, popular with facilitators and workshop runners, with good support, though reviewers note performance on large murals and fewer integrations than Miro. Its G2 reviews praise facilitation and templates, with performance and integration breadth the main considerations.

Is Mural worth it?

For teams that run structured workshops, design thinking sessions and facilitated collaboration, Mural is an excellent choice. The main caution is performance on large boards and a slightly narrower ecosystem than Miro, so teams wanting the broadest all round canvas may prefer Miro, design teams FigJam, Lucid users Lucidspark, and simple Microsoft whiteboarding Microsoft Whiteboard, but for workshops and facilitation Mural leads.