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Smartsheet

No-code Database & Work Mgmt

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★★★★☆ 4.4 / 5 on G2 · 4.5 on Capterra (22,766 G2 reviews)
4.4 / 5
G2 rating, 22,766 reviews [source]
Grid
Spreadsheet style [source]
$9
Pro from / user / mo [source]
Enterprise
Scale [source]

Quick facts

CategorySpreadsheet style work management
VendorSmartsheet
Starts atFree; Pro from ~$9/user/mo
Best forSpreadsheet style work management
DeploymentCloud
Free planYes (limited)
IntegrationsMany apps
G2 rating4.4 / 5
Capterra rating4.5 / 5

What is Smartsheet?

Smartsheet is a spreadsheet style work management platform combining a familiar grid with project management, automation and reporting, suited to teams and enterprises wanting powerful, structured work management at scale. Its core is a powerful grid that looks like a spreadsheet but works as a database and project tool, with rows (records), columns (typed fields), and views including grid, Gantt, card and calendar, plus automation, forms, dashboards, reporting and proofing. Widely used in enterprises for project and work management, operations and processes, Smartsheet pairs the familiarity of a spreadsheet with serious work management power and scale. For spreadsheet style work management, Smartsheet is a leading choice.

Smartsheet's distinction is spreadsheet familiarity with enterprise work management power. Its grid feels like the spreadsheets people know, lowering the barrier, but it adds database structure, Gantt and project management, automation, reporting and governance for scale, so enterprises manage serious work on a familiar interface, which pure spreadsheets cannot do and other tools feel less familiar for. That spreadsheet familiarity plus enterprise power sets it apart.

Smartsheet at a glanceSmartsheet is a spreadsheet style work management platform with project features at scale [Smartsheet]. It holds a 4.4 out of 5 rating across 22,766 reviews on G2 and 4.5 on Capterra, suited to structured work management at scale.

Who Smartsheet is best for

Smartsheet is best for teams and enterprises that want powerful, structured work and project management on a familiar spreadsheet like grid, with Gantt, automation, reporting and scale, especially those comfortable with spreadsheets. It suits spreadsheet style work management. It is a weaker fit for those wanting the most flexible database and app building, where Airtable fits, a highly visual Work OS, where monday.com fits, docs with databases, where Coda fits, or an open source database, where Baserow fits.

Key features

The core strengths are a powerful spreadsheet like grid (rows, typed columns), views including Gantt, card and calendar, automation, forms, dashboards, reporting, proofing, and enterprise features (admin, governance, scale), with integrations. Smartsheet offers familiar spreadsheet work management with power. Its spreadsheet familiarity, project features and enterprise scale are its defining advantages.

Smartsheet pricing

Smartsheet has a free plan (limited), with paid plans per user per month, Pro from around 9 US dollars, Business around 19 (or 32 depending on plan), and Enterprise, adding users, automation, features and admin. Costs scale with users and tier, with enterprise pricing for scale. Confirm details via the Smartsheet pricing page.

Integrations and ecosystem

Smartsheet integrates with Microsoft 365, Google Workspace, Jira, Salesforce and many apps, with connectors, an API and add ons. Its enterprise integrations and connectors, which tie work management into the systems large organisations use, support its enterprise positioning.

Smartsheet and spreadsheet power

Spreadsheet familiarity with enterprise work management power is the signature strength: Smartsheet's grid feels like familiar spreadsheets but adds database structure, Gantt, automation, reporting and governance for scale, so enterprises manage serious work on a familiar interface, which pure spreadsheets cannot and other tools feel less familiar for. For spreadsheet oriented teams at scale, this is the main reason to choose Smartsheet.

Ease of use and support

Smartsheet is well rated for spreadsheet familiarity, project management, automation and scale, one of the most reviewed work platforms, with enterprise support, though reviewers note a learning curve for advanced features and pricing. Its G2 reviews praise the familiar grid and power, with the learning curve and cost the main considerations.

Is Smartsheet worth it?

For teams and enterprises that want powerful, structured work and project management on a familiar spreadsheet like grid at scale, Smartsheet is an excellent choice. The main caution is a learning curve for advanced features and pricing, so those wanting the most flexible database may prefer Airtable, a visual Work OS monday.com, docs plus data Coda, and open source Baserow, but for spreadsheet style work management Smartsheet leads.

Pricing

Free

$0
per month
  • Limited sheets
  • Basic features
  • Getting started

Pro

$9
per user / month
  • Sheets and views
  • Automation
  • Small teams

Business / Enterprise

$19+
per user / month
  • Advanced features
  • Admin and governance
  • Scale

Pros and cons

Pros

  • Familiar spreadsheet like grid
  • Project management (Gantt) and automation
  • Reporting and dashboards
  • Enterprise scale and governance
  • Widely adopted and reviewed

Cons

  • Learning curve for advanced features
  • Pricing at scale
  • Less flexible than Airtable as a database
  • Can feel complex

Smartsheet alternatives

These no-code database & work mgmt tools come up most often against Smartsheet.

Smartsheet FAQ

What is Smartsheet used for?
Smartsheet is used for spreadsheet style work and project management: a powerful grid (like a spreadsheet but database backed) with Gantt, card and calendar views, automation, forms, dashboards and reporting, used by teams and enterprises to manage projects, operations and processes at scale.
How much does Smartsheet cost?
Smartsheet has a free plan (limited), with paid plans per user per month, Pro from around 9 US dollars, Business, and Enterprise, adding users, automation and features. See the Smartsheet pricing page.
Is Smartsheet like Excel?
Smartsheet uses a familiar spreadsheet like grid, which makes it approachable for Excel users, but it is more powerful, functioning as a work management and database platform with Gantt, automation, forms, reporting and collaboration, rather than just a spreadsheet.
Smartsheet vs Airtable, which is better?
Smartsheet offers spreadsheet familiarity with enterprise project management and scale, while Airtable is a more flexible database with richer views and app building. Smartsheet suits structured, spreadsheet oriented work at scale; Airtable suits flexible databases and apps.
Is Smartsheet free?
Smartsheet offers a limited free plan, with paid plans from around 9 US dollars per user a month (Pro) adding more sheets, automation and features, and Business and Enterprise tiers for larger teams and governance.
Is Smartsheet good for project management?
Yes. Smartsheet is widely used for project management, with Gantt charts, dependencies, automation, dashboards and reporting on a familiar grid, making it popular in enterprises for managing projects, portfolios and operations at scale.

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