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UKG (UKG Pro and UKG Ready)

Workforce Management & Time Attendance

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★★★★☆ 4.2 / 5 on G2 · 4.2 on Capterra (3,000+ G2 reviews)
4.2 / 5
G2 rating, 3k+ reviews [source]
UKG
Pro and Ready [source]
Enterprise
HCM + WFM [source]
Compliance
Strong [source]

Quick facts

CategoryEnterprise HCM and workforce management
VendorUKG
HeadquartersWeston, Florida and Lowell
Starts atCustom quote
Best forEnterprise workforce management
DeploymentCloud
Free planNo
IntegrationsHR, payroll, systems
G2 rating4.2 / 5
Capterra rating4.2 / 5

What is UKG?

UKG, Ultimate Kronos Group, offers enterprise HCM and workforce management through UKG Pro and UKG Ready, combining deep scheduling, time and attendance, HR and payroll. Formed from the merger of Ultimate Software and Kronos, UKG brings decades of workforce management expertise, especially in complex scheduling, time tracking and labor compliance for large, shift based workforces, alongside full HR and payroll. UKG Pro targets larger enterprises and UKG Ready smaller and mid sized organisations, both delivering comprehensive workforce management at scale. For large, complex workforces needing robust scheduling, time and compliance within an HCM suite, UKG is a leading enterprise choice.

UKG's distinction is deep, enterprise grade workforce management, especially scheduling, time and labor compliance, combined with full HCM. Its Kronos heritage gives it strength in complex time and attendance and labor rules that large, shift based organisations need, within a suite that also covers HR and payroll. That depth and scale, with a large review base, set it apart from small business scheduling tools, though it is an enterprise investment.

UKG at a glanceUKG offers enterprise HCM and workforce management via UKG Pro and UKG Ready, with deep scheduling, time and compliance [UKG]. It holds about a 4.2 out of 5 rating across thousands of reviews on G2 and 4.2 on Capterra, built for large, complex workforces.

Who UKG is best for

UKG is best for large and mid sized organisations with complex, shift based workforces that need robust scheduling, time and attendance, and labor compliance within a full HCM suite, with UKG Pro for larger enterprises and UKG Ready for smaller and mid sized. It suits complex workforce management at scale. It is a weaker fit for small businesses wanting a simple, affordable tool, where Deputy, When I Work or Homebase fit better.

Key features

The core strengths are advanced scheduling, deep time and attendance, labor compliance and rules, and full HR and payroll, within UKG Pro and UKG Ready. UKG offers forecasting and demand based scheduling, analytics, and enterprise integrations. Its depth in complex scheduling, time tracking and labor compliance, combined with HCM at scale, is its defining advantage for large, shift based organisations.

UKG pricing

UKG uses custom enterprise pricing with no public figures, based on the number of employees, modules and scope, requiring a quote, with UKG Ready aimed at smaller and mid sized organisations and UKG Pro at larger enterprises. There is no free tier; it is an enterprise investment including implementation. Model your headcount and the modules you need. Get a tailored quote via the UKG site.

Integrations and ecosystem

UKG integrates with enterprise systems and offers a broad HCM and workforce management suite, so scheduling, time, HR and payroll connect on one platform, with integrations to the systems large organisations run. Its ecosystem spans the full employee lifecycle alongside deep workforce management, which is central to its value for complex, large scale workforces.

UKG and compliance

Labor compliance is a signature strength, built on Kronos heritage: UKG handles complex time, attendance, overtime, break and labor rules across jurisdictions and union environments that large, shift based organisations face, reducing compliance risk. For enterprises where labor compliance is critical and complex, this depth is a major reason to choose UKG over simpler tools.

Ease of use and support

UKG is powerful and deep, which brings complexity, so it suits organisations with the scale and resources for an enterprise suite, backed by enterprise support. Its G2 reviews praise workforce management depth and compliance, with complexity and the enterprise nature the main considerations versus lighter, simpler tools.

Is UKG worth it?

For large and mid sized organisations with complex, shift based workforces that need robust scheduling, time and labor compliance within a full HCM, UKG is a leading, benchmark choice. The main caution is its complexity and enterprise cost, so small businesses should choose Deputy, When I Work, Homebase or Connecteam, but for enterprise workforce management UKG excels.

Pricing

UKG Ready

Custom
quote
  • Workforce management
  • HR and payroll
  • For SMB and mid market

UKG Pro

Custom
quote
  • Enterprise HCM
  • Advanced WFM
  • For large enterprises

Pros and cons

Pros

  • Deep enterprise workforce management
  • Strong scheduling and time (Kronos heritage)
  • Robust labor compliance
  • Full HCM, HR and payroll
  • Scales for complex workforces

Cons

  • Enterprise pricing, no free tier
  • Complex to implement
  • Overkill for small businesses
  • Lower ease of use than simple tools

UKG (UKG Pro and UKG Ready) alternatives

These workforce management & time attendance tools come up most often against UKG (UKG Pro and UKG Ready).

UKG (UKG Pro and UKG Ready) FAQ

What is UKG used for?
UKG is used by large and mid sized organisations for enterprise workforce management and HCM: advanced scheduling, time and attendance, labor compliance, HR and payroll, via UKG Pro for enterprises and UKG Ready for smaller and mid sized organisations.
How much does UKG cost?
UKG uses custom enterprise pricing based on employees, modules and scope, with no public figures or free tier, and includes implementation. It is an enterprise investment. Contact UKG for a quote via the UKG site.
What is the difference between UKG Pro and UKG Ready?
UKG Pro targets larger enterprises with comprehensive HCM and workforce management, while UKG Ready is aimed at smaller and mid sized organisations, both offering scheduling, time, HR and payroll from UKG at different scales.
UKG vs Deputy, which is better?
UKG is a deep enterprise HCM and workforce management suite for complex workforces, while Deputy is a simpler scheduling and time tracking tool for small and mid sized businesses. Enterprises choose UKG; smaller businesses choose Deputy.
Is UKG good for compliance?
Yes. Labor compliance is a signature strength, built on Kronos heritage, with UKG handling complex time, overtime, break and labor rules across jurisdictions and union environments, reducing compliance risk for large, shift based organisations.
Is UKG good for small businesses?
UKG Ready targets smaller and mid sized organisations, but UKG overall is an enterprise suite with complexity and cost, so very small businesses are usually better served by simpler tools like Deputy, When I Work or Homebase.

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