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Square

Payment Processing & Gateways

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★★★★☆ 4.6 / 5 on G2 · 4.7 on Capterra (1,212 G2 reviews)
4.6 / 5
G2 rating, 1.2k reviews [source]
2009
Founded, Block [source]
2.6% + 10c
In person per transaction [source]
POS
All in one [source]

Quick facts

CategoryPayments and POS
Founded2009
HeadquartersSan Francisco, California
Starts at2.6% + 10c in person, free POS app
Best forIn person and small business
DeploymentCloud, hardware, mobile
Free planYes, free POS app
IntegrationsPOS, e-commerce, business tools
G2 rating4.6 / 5
Capterra rating4.7 / 5

What is Square?

Square is an all in one payments and point of sale platform, strong for in person and small business, combining card processing, POS and business tools in one easy system. Founded in 2009 and part of Block, it became known for letting any business take card payments with a simple reader and phone, then grew into a full POS and business platform with hardware, a free POS app, online payments, invoicing, and tools for inventory, staff and more. For small and local businesses, especially retail, food service and services that sell in person, Square offers an easy, integrated way to take payments and run the business. For in person and small business payments, Square is a leading choice.

Square's distinction is being a genuinely all in one, easy payments and POS platform for small and in person businesses. Rather than just processing, it combines card acceptance, point of sale, hardware, online selling and business tools in one simple system, with transparent flat pricing and a free POS app. That ease, integration and small business focus, with strong ratings, set it apart for businesses that sell in person.

Square at a glanceSquare is an all in one payments and POS platform strong for in person and small business [Square]. It holds a 4.6 out of 5 rating across more than 1,200 reviews on G2 and 4.7 on Capterra, popular with retail, food service and local businesses.

Who Square is best for

Square is best for small and local businesses that sell in person, such as retail, food service, salons and services, that want an all in one, easy payments and POS system, and can also sell online. It suits businesses wanting simplicity and integrated tools. It is a weaker fit for online only businesses wanting deep developer control, where Stripe fits, or large enterprises needing unified global processing, where Adyen fits.

Key features

The core strengths are card processing in person and online, a point of sale system with a free app and hardware, and business tools for inventory, staff, customers and reporting. Square offers invoicing, online stores, appointments, and flat, transparent pricing. Its all in one combination of payments, POS and business tools, ease of use and small business focus are its defining advantages.

Square pricing

Square uses flat, transparent pricing with no monthly fee for its core, around 2.6 percent plus 10 cents per in person tap or dip, and around 2.9 percent plus 30 cents for online payments, with a free POS app and paid add ons and hardware. Its simple pricing suits small businesses, though reviewers note fees can add up at volume. Model your sales mix and volume. Confirm current figures on the Square pricing page.

Integrations and ecosystem

Square offers an ecosystem of its own products, POS, online store, invoicing, appointments, payroll and more, plus integrations with e-commerce and business tools. Its all in one ecosystem means many businesses run payments and operations largely within Square, with integrations extending it, which is central to its value as a small business platform.

Square and in person payments

In person payments and POS are Square's signature: easy card acceptance with simple readers and hardware, a free POS app, and integrated inventory, staff and customer tools make it effortless for small businesses to take payments and run operations in person. For retail, food service and local businesses that sell face to face, this all in one in person experience is the main reason to choose Square.

Ease of use and support

Square is praised for simple setup, an intuitive interface and robust reporting, making it easy for small, non technical businesses, though some cite fees, occasional connectivity issues, and rare account deactivations. Its G2 reviews praise ease of use and the all in one platform, with fees and account issues the main considerations.

Is Square worth it?

For small and local businesses that sell in person and want an all in one, easy payments and POS system with business tools, Square is an excellent, highly rated choice. The main caution is that fees can add up at volume and some report account issues, so online only businesses wanting developer control may prefer Stripe, and large enterprises Adyen, but for in person and small business payments Square excels.

Pricing

Free POS

2.6% + 10c
per in person transaction
  • Free POS app
  • Card processing
  • Business tools

Online

2.9% + 30c
per online transaction
  • Online payments
  • Online store
  • Invoicing

Plus / Add ons

Paid
per month
  • Advanced POS
  • Hardware
  • Payroll and more

Pros and cons

Pros

  • All in one payments and POS
  • Easy for small businesses
  • Free POS app
  • In person and online
  • Integrated business tools

Cons

  • Fees can add up at volume
  • Occasional connectivity issues
  • Rare account deactivations reported
  • Less developer control than Stripe

Square alternatives

These payment processing & gateways tools come up most often against Square.

Square FAQ

What is Square used for?
Square is used by small and local businesses to take card payments in person and online, run a point of sale with a free app and hardware, and manage the business with inventory, staff, customer and reporting tools, all in one platform.
How much does Square cost?
Square uses flat pricing with no monthly fee for its core, around 2.6 percent plus 10 cents per in person transaction and 2.9 percent plus 30 cents online, with a free POS app and paid add ons and hardware. See the Square pricing page.
Is Square good for small businesses?
Yes. Square is excellent for small and local businesses, especially in person sellers like retail, food service and services, with an all in one, easy payments and POS system, business tools and transparent flat pricing.
Square vs Stripe, which is better?
Square is an all in one payments and POS platform strong for in person and small business, while Stripe is developer friendly for online. Square suits in person and small business; Stripe suits online and digital businesses.
Does Square work for online payments?
Yes. Square supports online payments, an online store, and invoicing alongside its in person POS, so businesses can sell both in person and online, though its core strength and pricing favour in person and small business selling.
Is Square free to use?
Square's POS app and core account are free with no monthly fee, so you pay only per transaction, around 2.6 percent plus 10 cents in person, with paid add ons, hardware and advanced plans available for more features.

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