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Oracle NetSuite

ERP (Enterprise Resource Planning)

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★★★★☆ 4.1 / 5 on G2 · 4.2 on Capterra (4,963 G2 reviews)
4.1 / 5
G2 rating, 4,963 reviews [source]
1998
Founded [source]
Cloud ERP
Growth + mid market [source]
Custom
Quote [source]

Quick facts

CategoryCloud ERP
Founded1998
HeadquartersAustin, Texas (Oracle)
Starts atCustom quote
Best forCloud ERP for growing and mid market firms
DeploymentCloud
Free planNo
IntegrationsSuiteApps ecosystem, API
G2 rating4.1 / 5
Capterra rating4.2 / 5

What is Oracle NetSuite?

Oracle NetSuite is the leading cloud ERP for growing and mid market companies, with finance, ERP, CRM and e-commerce in one suite. Founded in 1998 as one of the first cloud ERPs and now part of Oracle, NetSuite runs core business processes, financials and accounting, ERP, inventory and supply chain, order management, CRM, professional services and e-commerce, in a single cloud platform with one database. Highly customisable with a broad SuiteApps ecosystem, and the most reviewed ERP on G2, NetSuite suits growing businesses and mid market firms that want a comprehensive cloud ERP that scales. For cloud ERP across growth and the mid market, NetSuite is a leading choice.

NetSuite's distinction is being the leading, comprehensive cloud ERP for growing and mid market companies, highly customisable with a broad ecosystem. It covers finance, ERP, CRM and e-commerce in one cloud suite that scales as companies grow, with extensive customisation and SuiteApps, which is why it is so widely adopted and reviewed. That breadth, scalability and ecosystem, as a born in the cloud ERP, set it apart for growing firms.

Oracle NetSuite at a glanceOracle NetSuite is the leading cloud ERP for growing and mid market companies [NetSuite]. It holds a 4.1 out of 5 rating across 4,963 reviews on G2, the most reviewed ERP, and 4.2 on Capterra.

Who Oracle NetSuite is best for

Oracle NetSuite is best for growing businesses and mid market firms that want a comprehensive, scalable cloud ERP covering finance, ERP, CRM and e-commerce, with extensive customisation. It suits companies that want one cloud suite as they grow. It is a weaker fit for the largest, most complex global enterprises, where SAP or Oracle Fusion fit, very small businesses wanting low cost, where Odoo fits, or those wanting the simplest usability and value, where Acumatica fits.

Key features

The core strengths are financials and accounting, ERP, inventory and supply chain, order management, CRM and e-commerce in one cloud suite, with extensive customisation and SuiteApps. NetSuite offers multi entity and multi currency, reporting and analytics, and a broad ecosystem. Its comprehensive cloud breadth, scalability and customisation are its defining advantages for growing and mid market companies.

Oracle NetSuite pricing

NetSuite is custom quoted, typically an annual licence fee for the platform plus per user fees and modules, with costs scaling by users, modules and add ons. There is no free tier or public pricing. Reviewers note it can become expensive with add ons, and implementation adds cost. Evaluate full TCO including modules and implementation. Get a quote via the NetSuite pricing page.

Integrations and ecosystem

NetSuite offers a broad SuiteApps ecosystem of partner built extensions, plus SuiteCloud tools and APIs for customisation and integration, connecting to many business tools. Its extensive customisation and SuiteApps ecosystem, which let firms tailor and extend the ERP as they grow, are a signature strength and a key reason for its wide adoption.

Oracle NetSuite and scalability

Scalability is the signature strength: NetSuite is a comprehensive cloud ERP that grows with a company from mid sized to larger, adding modules, entities, currencies and customisation, so firms do not outgrow it quickly. For growing businesses that want one cloud suite to scale on, this breadth and scalability are the main reason to choose NetSuite.

Ease of use and support

NetSuite is comprehensive and highly customisable, though reviewers note it can be complex, costly with add ons, and that support and usability vary, reflected in a solid but not top rating despite its huge review base. Its G2 reviews praise breadth, customisation and scalability, with cost, add ons and complexity the main considerations.

Is Oracle NetSuite worth it?

For growing businesses and mid market firms that want a comprehensive, scalable cloud ERP covering finance, ERP, CRM and e-commerce with extensive customisation, Oracle NetSuite is a leading choice. The main caution is cost with add ons and complexity, so very small firms may prefer Odoo, those wanting usability and value Acumatica, and the largest enterprises SAP or Oracle Fusion, but for mid market cloud ERP NetSuite leads.

Pricing

NetSuite platform

Custom
annual licence
  • Core ERP and financials
  • One cloud suite
  • SuiteApps

Users and modules

Custom
add on
  • Per user fees
  • Additional modules
  • Customisation

Pros and cons

Pros

  • Comprehensive cloud ERP suite
  • Finance, ERP, CRM and e-commerce
  • Highly customisable with SuiteApps
  • Scales with growing firms
  • Most reviewed ERP on G2

Cons

  • Can become expensive with add ons
  • Complex to customise and implement
  • Usability and support vary
  • No public pricing or free tier

Oracle NetSuite alternatives

These erp tools come up most often against Oracle NetSuite.

Oracle NetSuite FAQ

What is Oracle NetSuite used for?
Oracle NetSuite is used by growing and mid market companies to run core business processes in one cloud suite: financials and accounting, ERP, inventory and supply chain, order management, CRM, professional services and e-commerce, sharing one database.
How much does Oracle NetSuite cost?
NetSuite is custom quoted, typically an annual platform licence plus per user fees and modules, with no public pricing or free tier, and costs scale by users, modules and add ons. Contact NetSuite via the NetSuite pricing page.
Is NetSuite good for mid market companies?
Yes. NetSuite is a leading cloud ERP for growing and mid market firms, with comprehensive finance, ERP, CRM and e-commerce in one scalable cloud suite and extensive customisation, which is why it is the most reviewed ERP.
NetSuite vs Acumatica, which is better?
Oracle NetSuite offers broader features, customisation and ecosystem, while Acumatica is praised for usability, support and value with resource based pricing. NetSuite suits firms wanting breadth and scale; Acumatica suits value and usability.
Is NetSuite expensive?
NetSuite can become expensive, especially with add on modules and users, and reviewers often cite cost and the need for add ons for some features, so evaluate full total cost of ownership including modules and implementation.
Is Oracle NetSuite cloud based?
Yes. NetSuite was one of the first cloud ERPs and is delivered entirely in the cloud as software as a service, with one database across finance, ERP, CRM and e-commerce, which is central to its appeal for growing firms.

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