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DocuSign CLM

Contract Management (CLM)

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★★★★☆ 4.3 / 5 on G2 · 4.4 on Capterra (503 G2 reviews)
4.3 / 5
G2 rating, 503 reviews [source]
DocuSign
Owned [source]
E-signature
Connected [source]
Workflow

Quick facts

CategoryCLM with e-signature
VendorDocuSign
HeadquartersSan Francisco, California
Starts atCustom quote
Best forE-signature connected contracts
DeploymentCloud
Free planNo
IntegrationsDocuSign eSignature, CRM, systems
G2 rating4.3 / 5
Capterra rating4.4 / 5

What is DocuSign CLM?

DocuSign CLM is DocuSign's contract lifecycle management platform, connected to its leading e-signature, for generating, managing and signing contracts in one ecosystem. Building on DocuSign's dominance in e-signature, CLM adds the full lifecycle around signing: generating contracts from templates, routing approvals and workflows, a central repository, and obligation tracking, all tightly integrated with DocuSign eSignature. For organisations that already use DocuSign for signing and want to extend into managing the whole contract lifecycle in the same ecosystem, DocuSign CLM provides a natural path, connecting contract management with the e-signature they already rely on. For e-signature connected CLM, DocuSign CLM is a leading choice.

DocuSign CLM's distinction is extending the dominant e-signature platform into full contract lifecycle management, so signing and contract management live together. Organisations using DocuSign for signing get CLM in the same ecosystem, with workflows, a repository and the lifecycle around the signing they already do. That e-signature connection and ecosystem, backed by DocuSign's scale, set it apart for signing led contracting, though it has a learning curve.

DocuSign CLM at a glanceDocuSign CLM is DocuSign's contract lifecycle management, connected to its leading e-signature [DocuSign]. It holds a 4.3 out of 5 rating across 503 reviews on G2 and 4.4 on Capterra, strong for signing led workflows.

Who DocuSign CLM is best for

DocuSign CLM is best for organisations that already use DocuSign for e-signature and want to extend into full contract lifecycle management in the same ecosystem, connecting signing with contract generation, workflow and storage. It suits signing led contracting. It is a weaker fit for legal teams wanting the strongest repository and AI, where LinkSquares fits, the most usable workflow, where Ironclad fits, or small businesses wanting simple documents, where PandaDoc fits.

Key features

The core strengths are contract generation from templates, approval workflows, a central repository, and obligation tracking, tightly connected to DocuSign eSignature. DocuSign CLM offers automation, AI capabilities, and integrations with CRM and systems. Its connection to the leading e-signature, full lifecycle around signing, and DocuSign ecosystem are its defining advantages for signing led contracting.

DocuSign CLM pricing

DocuSign CLM uses custom pricing with no public figures, separate from and typically higher than basic DocuSign eSignature, based on users, features and scope, requiring a quote. There is no free tier for CLM. Reviewers note cost concerns and envelope limitations. Because pricing scales with scope and sits above eSignature, model your needs and existing DocuSign usage. Get a quote via the DocuSign CLM page.

Integrations and ecosystem

DocuSign CLM integrates tightly with DocuSign eSignature and connects to CRM like Salesforce and other systems, so contract generation, management and signing work together in the DocuSign ecosystem. Its e-signature connection and integrations are central to its value, letting organisations manage the lifecycle around the signing they already do.

DocuSign CLM and e-signature

The connection to DocuSign eSignature is the signature strength: CLM wraps the full contract lifecycle around the world's leading e-signature, so organisations already signing with DocuSign manage generation, workflow and storage in the same ecosystem, with a fast, simple digital signing process. For DocuSign users extending into CLM, this connection is the main reason to choose DocuSign CLM.

Ease of use and support

DocuSign CLM is capable and benefits from DocuSign's familiar signing, with reviewers praising the signing process, though about a fifth note a steep learning curve and setup complexity for CLM's advanced features. Its G2 reviews praise e-signature connection and automation, with cost, learning curve and setup the main considerations.

Is DocuSign CLM worth it?

For organisations that already use DocuSign for e-signature and want full contract lifecycle management connected in the same ecosystem, DocuSign CLM is a natural, capable choice. The main caution is cost and a learning curve, so legal teams wanting the strongest repository and AI may prefer LinkSquares, workflow Ironclad, and small businesses simple documents PandaDoc, but for e-signature connected CLM DocuSign is a leader.

Pricing

DocuSign CLM

Custom
quote
  • Contract generation
  • Workflow
  • Repository

CLM + eSignature

Custom
quote
  • E-signature connection
  • Automation
  • Integrations

Pros and cons

Pros

  • Connected to leading e-signature
  • Full lifecycle around signing
  • DocuSign ecosystem and scale
  • Workflow and repository
  • CRM integrations

Cons

  • Cost concerns and envelope limits
  • Steep learning curve for CLM
  • Setup complexity
  • Custom pricing above eSignature

DocuSign CLM alternatives

These contract management tools come up most often against DocuSign CLM.

DocuSign CLM FAQ

What is DocuSign CLM used for?
DocuSign CLM is used to manage the full contract lifecycle connected to DocuSign e-signature: generating contracts from templates, routing approvals and workflows, storing contracts in a repository, and tracking obligations, in the DocuSign ecosystem.
How much does DocuSign CLM cost?
DocuSign CLM uses custom pricing, separate from and typically higher than basic DocuSign eSignature, based on users, features and scope, with no free tier and some cost concerns noted. Contact DocuSign for a quote via the DocuSign CLM page.
Is DocuSign CLM the same as DocuSign eSignature?
No. DocuSign eSignature signs documents, while DocuSign CLM manages the full contract lifecycle, generation, workflow, repository and obligations, connected to eSignature. CLM is a separate, more comprehensive product.
DocuSign CLM vs Ironclad, which is better?
DocuSign CLM connects CLM to the leading e-signature in one ecosystem, while Ironclad offers more usable workflow automation. DocuSign CLM suits DocuSign signing led contracting; Ironclad suits workflow driven CLM.
Does DocuSign CLM include e-signature?
DocuSign CLM is tightly connected to DocuSign eSignature, so signing is part of the ecosystem, though CLM and eSignature are distinct products typically licensed together for the full lifecycle around signing.
Is DocuSign CLM hard to set up?
DocuSign CLM is capable but about a fifth of reviewers note a steep learning curve and setup complexity for its advanced CLM features, so organisations should plan for implementation, especially beyond the familiar signing process.

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