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Adobe Analytics

Web Analytics

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★★★★☆ 4.2 / 5 on G2 · 4.5 on Capterra (1,246 G2 reviews)
4.2 / 5
G2 rating, 1,246 reviews [source]
Enterprise
Analytics suite [source]
Quote
Pricing [source]
+ Adobe
Marketing cloud [source]

Quick facts

CategoryEnterprise web analytics
VendorAdobe
Starts atQuote based
Best forEnterprise analytics
DeploymentCloud
Free planNo
IntegrationsAdobe Experience Cloud
G2 rating4.2 / 5
Capterra rating4.5 / 5

What is Adobe Analytics?

Adobe Analytics is an enterprise web and marketing analytics suite with deep, flexible analysis, segmentation and integration with Adobe's marketing cloud, suited to large organisations wanting powerful enterprise analytics. Part of the Adobe Experience Cloud, it offers advanced analytics across web, apps and channels, with powerful segmentation, flexible analysis (Analysis Workspace), attribution, audiences and integration with Adobe's marketing, personalisation and data tools. Built for large, sophisticated organisations with complex analytics and marketing needs, Adobe Analytics is a leading enterprise analytics platform, more powerful and flexible (and more expensive and complex) than free tools. For enterprise web and marketing analytics, Adobe Analytics is a leading choice.

Adobe Analytics' distinction is enterprise grade depth, flexibility and Adobe marketing integration. It offers advanced, flexible analysis, powerful segmentation and attribution across channels, integrated with Adobe's marketing and personalisation cloud, built for large organisations with sophisticated needs, which free and simple tools do not match for depth, flexibility and enterprise marketing integration. That enterprise depth and Adobe ecosystem set it apart.

Adobe Analytics at a glanceAdobe Analytics is an enterprise web and marketing analytics suite in the Adobe Experience Cloud [Adobe]. It holds a 4.2 out of 5 rating across more than 1,200 reviews on G2 and 4.5 on Capterra, a leading enterprise analytics platform.

Who Adobe Analytics is best for

Adobe Analytics is best for large enterprises and sophisticated analytics teams that want deep, flexible web and marketing analytics, powerful segmentation and attribution across channels, integrated with Adobe's marketing cloud. It suits enterprise analytics. It is a weaker fit for small and mid sized teams wanting free analytics, where Google Analytics fits, privacy focused analytics, where Matomo, Plausible or Fathom fit, or simple, easy dashboards, where Plausible or Fathom fit, given its cost and complexity.

Key features

The core strengths are advanced analytics across web, apps and channels, powerful segmentation, flexible analysis (Analysis Workspace), attribution and audiences, and deep integration with Adobe Experience Cloud (marketing, personalisation, data). Adobe Analytics offers enterprise grade analysis and integration. Its depth, flexibility and Adobe marketing integration are its defining advantages.

Adobe Analytics pricing

Adobe Analytics is quote based (enterprise), priced by usage, server calls, features and the Adobe products included, with no free tier, so pricing is tailored and can be substantial, reflecting its enterprise positioning. Costs are significant. Confirm details on the Adobe Analytics page.

Integrations and ecosystem

Adobe Analytics integrates deeply with the Adobe Experience Cloud (Target, Audience Manager, Experience Platform, Campaign), plus data and marketing tools, and offers APIs. Its Adobe ecosystem integration, which ties analytics to marketing, personalisation and customer data, is a major strength for enterprises invested in Adobe.

Adobe Analytics and enterprise depth

Enterprise grade depth, flexibility and Adobe marketing integration is the signature strength: Adobe Analytics offers advanced, flexible analysis, powerful segmentation and attribution across channels, integrated with Adobe's marketing cloud, built for large organisations, which free and simple tools do not match for depth and enterprise integration. For enterprise analytics, this is the main reason to choose Adobe Analytics.

Ease of use and support

Adobe Analytics is well rated for enterprise depth, flexible Analysis Workspace, segmentation and Adobe integration, powerful for large organisations, with enterprise support, though reviewers note it is complex, has a steep learning curve and is expensive. Its G2 reviews praise power and flexibility, with complexity and cost the main considerations.

Is Adobe Analytics worth it?

For large enterprises and sophisticated teams wanting deep, flexible web and marketing analytics integrated with Adobe's marketing cloud, Adobe Analytics is an excellent choice. The main caution is complexity and cost, so free analytics suit Google Analytics, privacy focused teams Matomo, Plausible or Fathom, and simple dashboards Plausible or Fathom, but for enterprise analytics Adobe leads.

Pricing

Select / Prime

Quote
enterprise
  • Core analytics
  • Analysis Workspace
  • Segmentation

Ultimate

Quote
enterprise
  • Advanced analytics
  • Attribution and audiences
  • Adobe integration

Pros and cons

Pros

  • Deep, flexible enterprise analytics
  • Powerful segmentation and analysis
  • Attribution and audiences
  • Adobe Experience Cloud integration
  • Built for large organisations

Cons

  • Expensive (quote based)
  • Complex, steep learning curve
  • No free tier
  • Overkill for small and mid sized teams

Adobe Analytics alternatives

These web analytics tools come up most often against Adobe Analytics.

Adobe Analytics FAQ

What is Adobe Analytics used for?
Adobe Analytics is used for enterprise web and marketing analytics: advanced, flexible analysis across web, apps and channels, with powerful segmentation, attribution and audiences, integrated with Adobe's marketing cloud, so large organisations deeply understand and act on customer behaviour and marketing performance.
How much does Adobe Analytics cost?
Adobe Analytics is quote based (enterprise), priced by usage, server calls, features and Adobe products included, with no free tier, so pricing is tailored and can be substantial. See the Adobe Analytics page.
Adobe Analytics vs Google Analytics, which is better?
Adobe Analytics is a paid enterprise suite with deeper, more flexible analysis and Adobe marketing integration, while Google Analytics is free, dominant and Google integrated. Adobe suits large enterprises needing depth; Google Analytics suits most sites free.
Is Adobe Analytics good for enterprises?
Yes. Adobe Analytics is built for large enterprises and sophisticated analytics teams, offering deep, flexible analysis, powerful segmentation and attribution integrated with Adobe's marketing cloud, which fits complex enterprise analytics and marketing needs, at enterprise cost and complexity.
Does Adobe Analytics have a free version?
No. Adobe Analytics has no free tier and is quote based (enterprise). For free web analytics, Google Analytics or Cloudflare Web Analytics are the options, with privacy friendly free or low cost tools like Matomo, Umami, Plausible and Fathom also available.
What is Analysis Workspace?
Analysis Workspace is Adobe Analytics' flexible, drag and drop analysis environment where analysts build custom reports, visualisations and segments freely, a key reason enterprises value Adobe Analytics for deep, flexible analysis beyond fixed reports.

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