6smarketersSoftware
List your software
Home/AI & Emerging/AI Chatbots & Assistants/ChatGPT

ChatGPT

AI Chatbots & Assistants

Visit websiteCompare
★★★★☆ 4.6 / 5 on G2 · 4.5 on Capterra (3,051 G2 reviews)
4.6 / 5
G2 rating, 3,051 reviews [source]
General AI
Versatile [source]
Free
Plus ~$20/mo [source]
Most popular
AI assistant [source]

Quick facts

CategoryGeneral AI assistant
VendorOpenAI
Starts atFree; Plus ~$20/mo
Best forAll round leading AI assistant
DeploymentWeb, apps, API
Free planYes
IntegrationsPlugins, GPTs, API
G2 rating4.6 / 5
Capterra rating4.5 / 5

What is ChatGPT?

ChatGPT is the most popular general AI assistant, a versatile conversational AI for writing, coding, research, analysis and more, with a huge user base and ecosystem, the default all round AI assistant for most people. Made by OpenAI and powered by its GPT models, it answers questions and helps with an enormous range of tasks in natural conversation, with web browsing, image and document understanding (multimodal), image generation, data analysis, custom GPTs, memory and an API, available free and via paid Plus, Team and Enterprise tiers. The tool that brought generative AI to the mainstream, ChatGPT is the most widely used AI assistant and the default for most people. For an all round AI assistant, ChatGPT is the standard.

ChatGPT's distinction is being the most popular, versatile, all round AI assistant with the largest ecosystem. It handles an enormous range of tasks capably, is the most widely used and recognised AI assistant, and has a large ecosystem (GPTs, plugins, integrations, API), which other assistants do not match for reach, ecosystem and all round familiarity, though competitors match or exceed it on specific tasks. That popularity, versatility and ecosystem set it apart.

ChatGPT at a glanceChatGPT is the most popular general AI assistant [OpenAI]. It holds a 4.6 out of 5 rating across 3,051 reviews on G2 and 4.5 on Capterra, the default all round AI assistant for most people.

Who ChatGPT is best for

ChatGPT is best for almost anyone, individuals, professionals and teams, wanting a versatile, capable, all round AI assistant for writing, coding, research, analysis and countless tasks, with a large ecosystem and the option of free or paid use. It suits an all round AI assistant. It is a weaker fit for those specifically wanting the most careful long document writing and analysis, where Claude may appeal, deep Google integration, where Gemini fits, Microsoft 365 embedded AI, where Copilot fits, or sourced research answers, where Perplexity fits.

Key features

The core strengths are versatile conversational AI (writing, coding, research, analysis), web browsing, multimodal (image and document understanding, image generation), data analysis, custom GPTs, memory, and an API and ecosystem, across free and paid tiers. ChatGPT offers capable, all round AI assistance. Its popularity, versatility and ecosystem are its defining advantages.

ChatGPT pricing

ChatGPT has a capable free tier, with ChatGPT Plus at around 20 US dollars a month (more capability and access), and Team and Enterprise tiers for organisations (per user, with controls), plus API pricing for developers. So individuals use it free or at around 20 a month, with team and enterprise options. Confirm details on the ChatGPT pricing page.

Integrations and ecosystem

ChatGPT has a large ecosystem, custom GPTs, connectors and integrations, an API used by countless apps, and broad third party support. Its large ecosystem and API, which extend it and embed its capability everywhere, are a major strength and reason for its reach.

ChatGPT and versatility

Being the most popular, versatile, all round assistant with the largest ecosystem is the signature strength: ChatGPT handles an enormous range of tasks capably, is the most widely used, and has a large ecosystem and API, which other assistants do not match for reach and all round familiarity. For an all round AI assistant, this is the main reason to choose ChatGPT.

Ease of use and support

ChatGPT is highly rated for versatility, capability, ease of use and its ecosystem, the most popular AI assistant, with broad resources, though reviewers note it can hallucinate (verify important outputs), has usage limits on free and busy periods, and raises data and privacy considerations for sensitive use. Its G2 reviews praise versatility and ease, with accuracy and privacy the main considerations.

Is ChatGPT worth it?

For almost anyone wanting a versatile, capable, all round AI assistant with a large ecosystem, ChatGPT is the default choice. The main caution is that AI can be wrong (verify important outputs) and privacy for sensitive use, so the most careful long document work may suit Claude, Google integration Gemini, Microsoft 365 Copilot, and sourced research Perplexity, but for an all round AI assistant ChatGPT leads.

Pricing

Free

$0
per month
  • Capable AI assistant
  • Core features
  • Most people

Plus

$20
per month
  • More capability and access
  • Latest features
  • Power users

Team / Enterprise

Per user
by plan
  • Collaboration and controls
  • Security and admin
  • Organisations

Pros and cons

Pros

  • Versatile, all round assistant
  • Most popular and recognised
  • Large ecosystem and API
  • Multimodal and capable
  • Free and affordable paid tiers

Cons

  • Can hallucinate (verify outputs)
  • Usage limits on free tier
  • Privacy considerations for sensitive use
  • Competitors stronger on some tasks

ChatGPT alternatives

These ai chatbots & assistants tools come up most often against ChatGPT.

Claude

Anthropic's conversational AI assistant

Google Gemini

Google's multimodal AI assistant

Microsoft Copilot

Microsoft's AI assistant across apps

ChatGPT FAQ

What is ChatGPT used for?
ChatGPT is used as a general AI assistant: answering questions and helping with writing, coding, research, analysis, brainstorming and countless tasks in natural conversation, with web browsing, image and document understanding, image generation, data analysis and custom GPTs, for individuals, professionals and teams.
Is ChatGPT free?
Yes. ChatGPT has a capable free tier, with ChatGPT Plus at around 20 US dollars a month for more capability and access, plus Team and Enterprise tiers for organisations and API pricing for developers. See the ChatGPT pricing page.
ChatGPT vs Claude, which is better?
ChatGPT is the all round leader with the largest ecosystem, while Claude is known for thoughtful writing, analysis and long context. Many people use both, as strengths vary by task and the field moves fast; the best choice depends on your needs and preferences.
Does ChatGPT make mistakes?
Yes. ChatGPT, like other AI assistants, can hallucinate, producing confident but incorrect information, so you should verify important outputs. Its web browsing helps with current information, but checking critical facts independently is always wise, especially for important or specialised matters.
Is ChatGPT safe for business use?
ChatGPT offers Team and Enterprise tiers with security, privacy and admin controls and commitments not to train on business data, making it more suitable for business use than consumer tiers, but businesses should review data handling and controls and follow their policies for sensitive information.
What is ChatGPT Plus?
ChatGPT Plus is the paid individual plan at around 20 US dollars a month, giving more capability, access to the latest models and features, higher limits and priority during busy times, compared with the free tier, suited to power users who rely on ChatGPT regularly.

External links