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Adobe Marketo Engage

Marketing Automation

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★★★★☆ 4.1 / 5 on G2 · 4.3 on Capterra (2,600+ G2 reviews)
4.1 / 5
G2 rating, 2.6k reviews [source]
2006
Founded, now part of Adobe [source]
$4.75B
Adobe acquisition, 2018 [source]
5,000+
Customers worldwide [source]

Quick facts

CategoryMarketing automation
Founded2006, acquired by Adobe 2018
HeadquartersSan Jose, California (Adobe)
Starts atQuote based
Best forEnterprise B2B marketing
DeploymentCloud
Free planNo
IntegrationsAdobe Experience Cloud, Salesforce, LaunchPoint
G2 rating4.1 / 5
Capterra rating4.3 / 5

What is Adobe Marketo Engage?

Adobe Marketo Engage is an enterprise marketing automation platform built for B2B. It specialises in managing leads across long, multi touch sales cycles: capturing them, scoring them by engagement and fit, nurturing them with automated programs, and handing qualified leads to sales at the right moment. Founded in 2006, Marketo was acquired by Adobe in 2018 for 4.75 billion US dollars [Adobe] and now sits within Adobe Experience Cloud.

Where tools like HubSpot aim for breadth and ease, Marketo aims for depth. It gives marketing operations teams fine grained control over scoring models, complex nurture logic and account based programs, which is exactly what large B2B organisations with sophisticated demand generation need. That power comes with real complexity, so Marketo is rarely a small team's first platform.

Marketo at a glanceMarketo is used by more than 5,000 organisations and is a long standing leader in B2B marketing automation, named a Leader in analyst evaluations of the category. It holds a 4.1 out of 5 rating across more than 2,600 reviews on G2, where reviewers praise its power and flag its learning curve.

Who Adobe Marketo Engage is best for

Marketo is best for mid market and enterprise B2B companies with a dedicated marketing operations function and a long, complex sales cycle. If you run account based marketing, need sophisticated lead scoring, and have the resources to administer a powerful system, Marketo rewards the investment. It is a poor fit for small businesses, most ecommerce brands, or any team that wants to be live in a week, where HubSpot or ActiveCampaign make more sense.

Key features

Marketo's strengths are lead management and scoring, Smart Campaigns for complex automation, engagement programs for ongoing nurture, and deep account based marketing tooling. Its reporting and revenue cycle analytics are built for marketing operations teams that need to prove pipeline contribution. It integrates tightly with CRMs, above all Salesforce, and with the wider Adobe Experience Cloud for content and analytics.

Adobe Marketo Engage pricing

Marketo does not publish prices. It is quote based and sold in tiers, commonly named Growth, Select, Prime and Ultimate, priced on database size and the features you need. In practice entry deployments tend to start in the low four figures per month and rise substantially for larger databases and advanced tiers, with annual contracts the norm. Expect an onboarding and implementation cost on top, often through an Adobe partner. Request current pricing through the Adobe Marketo site.

Integrations and ecosystem

Marketo integrates natively with Salesforce and Microsoft Dynamics, and its LaunchPoint partner ecosystem adds hundreds of connectors for webinars, chat, data enrichment and analytics. As part of Adobe Experience Cloud, it connects to Adobe Analytics, Target and the content tools, which is a major draw for organisations already invested in Adobe.

Marketo AI

Marketo includes AI capabilities for predictive content, audience segmentation and send time optimisation, and Adobe continues to fold its broader generative AI into the Experience Cloud. These help experienced teams work faster but do not remove the need for skilled administration.

Ease of use and support

Marketo's steeper learning curve is its most common criticism on G2. It is a tool for specialists, and many customers rely on certified consultants and a strong user community for implementation. Adobe provides enterprise support tiers, and the Marketo user community is large and active.

Is Adobe Marketo Engage worth it?

For a large B2B organisation with a marketing operations team and complex demand generation, Marketo is one of the most capable platforms available and well worth the investment. For everyone else it is likely more power, cost and complexity than needed. Match it to genuine enterprise B2B requirements rather than buying it for the brand name.

Pricing

Growth

Quote
annual contract
  • Core automation and email
  • Lead scoring and nurture
  • Smaller database tier

Select / Prime

Quote
annual contract
  • Advanced reporting
  • Account based marketing
  • Larger database

Ultimate

Quote
annual contract
  • Full feature set
  • Predictive content and AI
  • Enterprise scale and support

Pros and cons

Pros

  • Deep B2B lead management and scoring
  • Powerful account based marketing
  • Strong revenue and pipeline reporting
  • Native Salesforce and Adobe integration
  • Large community and partner network

Cons

  • Steep learning curve, needs specialists
  • Quote based pricing is high
  • Overkill for small teams and ecommerce
  • Implementation often needs a consultant

Adobe Marketo Engage alternatives

These marketing automation tools come up most often against Adobe Marketo Engage.

Adobe Marketo Engage FAQ

What is Adobe Marketo Engage used for?
It is used for enterprise B2B marketing automation: capturing and scoring leads, running multi step nurture programs, account based marketing and reporting on pipeline contribution across long sales cycles.
How much does Marketo cost?
Marketo is quote based, priced on database size and tier. Entry deployments commonly start in the low thousands of dollars per month and rise for larger databases and advanced tiers, with annual contracts and implementation costs. Request a quote from Adobe.
Is Marketo part of Adobe?
Yes. Adobe acquired Marketo in 2018 for 4.75 billion US dollars, and it is now Adobe Marketo Engage within Adobe Experience Cloud.
Is Marketo good for small businesses?
Generally no. Marketo is built for mid market and enterprise B2B teams with dedicated marketing operations. Small businesses are usually better served by HubSpot, ActiveCampaign or Brevo.
Marketo vs HubSpot, what is the difference?
Marketo offers deeper B2B lead management and analytics but is complex and expensive. HubSpot is easier to use, has a free tier and suits growing teams. Marketo fits large enterprises with complex needs.
Does Marketo integrate with Salesforce?
Yes. Marketo has a strong native integration with Salesforce, as well as Microsoft Dynamics, which is a major reason B2B teams on those CRMs choose it.

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