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Phenom

Talent Acquisition & Recruiting

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★★★★☆ 4.3 / 5 on G2 · 4.4 on Capterra (436 G2 reviews)
4.3 / 5
G2 rating, 436 reviews [source]
2010
Founded [source]
Experience
Talent platform [source]
Enterprise
Target customer [source]

Quick facts

CategoryTalent experience platform
Founded2010
HeadquartersAmbler, Pennsylvania
Starts atCustom quote
Best forTalent experience
DeploymentCloud
Free planNo
IntegrationsATS, HRIS
G2 rating4.3 / 5
Capterra rating4.4 / 5

What is Phenom?

Phenom is a talent experience platform that combines career sites, candidate relationship management, AI and automation to attract, engage and hire talent. Founded in 2010, it focuses on the experience of everyone in hiring, giving candidates personalised career sites and job recommendations, recruiters AI and CRM to source and engage, employees internal mobility, and managers tools and insight, all powered by AI. For enterprises that want to improve candidate experience and run proactive, AI driven talent acquisition at scale, Phenom offers a broad platform spanning attraction, engagement and hiring. For talent experience, it is a leading choice.

Phenom's distinction is its talent experience focus, unifying career sites, CRM, AI and automation for candidates, recruiters, employees and managers. Rather than just applicant tracking, it emphasises personalised, AI driven experiences across the talent lifecycle, which enterprises use to attract and engage talent better. That experience led, AI powered breadth sets it apart, suiting large organisations investing in candidate and talent experience.

Phenom at a glancePhenom is a talent experience platform combining career sites, CRM, AI and automation [Phenom]. It holds a 4.3 out of 5 rating across 436 reviews on G2 and 4.4 on Capterra, suited to enterprises improving candidate experience.

Who Phenom is best for

Phenom is best for enterprises that want to improve candidate and talent experience and run proactive, AI driven talent acquisition at scale, with career sites, CRM and automation. It suits large organisations investing in experience. It is a weaker fit for small and mid sized businesses wanting a simpler or cheaper tool, where Gem or an SMB ATS fit, or those needing only applicant tracking, where a focused ATS fits better.

Key features

The core strengths are personalised career sites and candidate experience, candidate relationship management, AI for recommendations, matching and automation, and internal mobility. Phenom offers recruiter tools, chatbots, analytics, and ATS and HRIS integrations. Its unification of career sites, CRM, AI and automation across the talent lifecycle, with an experience focus, is its defining advantage for enterprises.

Phenom pricing

Phenom uses custom enterprise pricing with no public figures, based on the modules and scale needed, requiring a quote, as is typical for enterprise talent platforms. There is no free tier; it targets large organisations. Because it is a broad platform, compare its cost against the tools it can replace or augment, and model your scale and modules. Get a tailored quote via the Phenom site.

Integrations and ecosystem

Phenom integrates with applicant tracking systems, HRIS and other HR tools, so its talent experience, CRM and AI connect to the systems enterprises run, complementing or extending an existing ATS. Its integrations let career sites, engagement and AI work with the broader hiring and HR stack, supporting its role as a talent experience layer.

Phenom and AI

AI runs throughout Phenom: personalising career site recommendations for candidates, helping recruiters source and screen, matching talent to roles, powering chatbots, and surfacing insights, which improves experience and efficiency across hiring. For enterprises that want AI driven, personalised talent experiences at scale, this pervasive AI is a key reason to choose Phenom.

Ease of use and support

Phenom is powerful and broad, which brings some complexity, so it suits enterprises with the resources to use its depth, with support for large customers. Its G2 reviews praise ease of use for its scope and features, with complexity and learning curve the main considerations given its breadth.

Is Phenom worth it?

For enterprises that want to improve candidate and talent experience and run proactive, AI driven talent acquisition at scale, Phenom is a strong, broad choice. The main caution is its enterprise scope and complexity, so small and mid sized businesses should consider Gem or a focused ATS, and those needing only applicant tracking a dedicated ATS, but for talent experience at scale Phenom leads.

Pricing

Talent Experience

Custom
enterprise quote
  • Career sites
  • CRM
  • AI and automation

Enterprise platform

Custom
enterprise quote
  • Internal mobility
  • Chatbots and analytics
  • Scale and support

Pros and cons

Pros

  • Talent experience focus
  • Career sites, CRM and AI unified
  • Pervasive AI across hiring
  • Internal mobility
  • Broad enterprise platform

Cons

  • Enterprise pricing, no free tier
  • Complexity from its breadth
  • Learning curve
  • More than SMBs need

Phenom alternatives

These talent acquisition & recruiting tools come up most often against Phenom.

Phenom FAQ

What is Phenom used for?
Phenom is used by enterprises as a talent experience platform: personalised career sites, candidate relationship management, AI for recommendations and matching, automation, and internal mobility, to attract, engage and hire talent at scale.
How much does Phenom cost?
Phenom uses custom enterprise pricing based on modules and scale, with no public figures or free tier, targeting large organisations. Contact Phenom for a quote via the Phenom site.
What is a talent experience platform?
A talent experience platform, like Phenom, focuses on the experience of candidates, recruiters, employees and managers across the talent lifecycle, unifying career sites, CRM, AI and automation, beyond just applicant tracking.
Phenom vs Gem, which is better?
Phenom is a broad enterprise talent experience platform with career sites and AI, while Gem is a highly rated sourcing and recruiting CRM for mid market and larger teams. Phenom suits enterprise experience; Gem suits sourcing and CRM.
Does Phenom use AI?
Yes. AI runs throughout Phenom, personalising career site recommendations, helping recruiters source and screen, matching talent to roles, powering chatbots and surfacing insights, which improves experience and efficiency across hiring.
Is Phenom good for enterprises?
Yes. Phenom is built for enterprises, with a broad, AI driven talent experience platform spanning attraction, engagement, hiring and internal mobility at scale, which is its core strength over simpler tools.

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