Orb

What is Orb?

Orb is a modern usage based billing platform with flexible pricing and strong metering, praised for simplifying complex consumption billing. Founded in 2021, it lets businesses meter usage accurately, model flexible pricing including usage based, tiered and hybrid, and bill customers for what they consume, replacing brittle, spreadsheet based or home built billing. Designed for the needs of modern software and AI businesses charging by consumption, Orb emphasises accurate metering, flexible pricing, and a good developer and finance experience, with strong customer support. For modern usage based billing, Orb is a highly regarded choice.

Orb's distinction is making complex usage based billing flexible and reliable, with strong metering and excellent support. It handles accurate metering and a wide range of consumption and hybrid pricing models, simplifying what businesses often struggle to build themselves, and is praised for handling edge cases, generous limits, and responsive support. That combination of flexible, accurate usage billing and strong support sets it apart among modern billing platforms.

Who Orb is best for

Orb is best for modern software, SaaS and AI businesses with usage based or consumption pricing that want flexible, accurate metering and billing without building it themselves. It suits businesses where usage billing is important and models are complex. It is a weaker fit for simple flat subscription businesses, where Chargebee or Zoho Billing fit, or those wanting an open source, self hosted option, where Lago fits.

Key features

The core strengths are accurate usage metering, flexible pricing including usage based, tiered and hybrid models, and reliable billing on complex consumption pricing. Orb offers handling of edge cases, dashboards, and integrations with data, payment and accounting systems. Its flexible, accurate usage billing, ability to simplify complex pricing, and strong support are its defining advantages for modern usage based businesses.

Orb pricing

Orb uses usage based, custom pricing with no public figures, typically tied to billed volume or on custom terms, requiring a quote, as is typical for usage based billing platforms. There is no free tier; it targets businesses with meaningful usage based billing. Because pricing reflects scale and value, model your billing volume and the importance of flexible, accurate metering. Get a tailored quote via the Orb site.

Integrations and ecosystem

Orb integrates with data pipelines and warehouses for usage ingestion, payment processors, and accounting systems, so usage flows in and billing flows out to finance, with some noting QuickBooks compatibility as an area to confirm. Its integrations, built around usage data and flexible pricing, let modern businesses connect metering to revenue, central to its value for consumption billing.

Orb and flexible pricing

Flexible, accurate usage billing is Orb's signature: it meters usage accurately and supports a wide range of consumption and hybrid pricing models, handling edge cases that trip up home built or rigid billing, so businesses can price how they want and bill reliably. For modern businesses with complex usage based pricing, this flexibility and accuracy, with strong support, are the main reasons to choose Orb.

Ease of use and support

Orb is praised for a relatively straightforward setup, flexibility, and especially fantastic, responsive customer support, which users highlight alongside its handling of complex billing. Its G2 reviews praise simplifying usage billing, flexibility and support, with it being usage focused rather than a simple subscription tool, and some integration nuances, the main considerations.

Is Orb worth it?

For modern software, SaaS and AI businesses with usage based or consumption pricing that want flexible, accurate metering and billing with excellent support, Orb is a highly regarded choice. The main caution is that simple flat subscription businesses suit Chargebee or Zoho Billing, and those wanting open source Lago, but for modern usage based billing Orb excels.