8x8 is Unified communications and contact center platform. It is one of the leading options in the Contact Center (CCaaS) category, used by teams that need to manage contact center work.
8x8 suits teams looking for a dependable contact center solution. The best way to tell if it fits is to compare it against the alternatives below on the features you use most, then trial it with your own data.
Within Contact Center (CCaaS), 8x8 competes with tools like NICE CXone, Genesys Cloud CX, Five9. Weigh ease of use, pricing and integrations when deciding between them.
These contact center tools come up most often against 8x8.
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